EAP Management Consultant

Revive; Ponte Vedra Beach (FL); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company specializing in behavioral health is seeking an EAP Management Consultant to provide on-site consultative services and individual counseling. The role emphasizes collaboration with HR and local EAP counselors to address workplace issues and support employees in crisis situations. This remote position offers an opportunity to contribute significantly to organizational health and employee wellbeing.

Qualifications

• Master’s degree in social work, counseling, or related field required.
• Experience in EAP and/or case management (3-7 years).
• Proficient in Microsoft Office applications.

Responsibilities

• Provide consultative services for client companies requesting training.
• Conduct client intake and assess risk factors.
• Collaborate with local EAP counselors.

Skills

Consultative services

Crisis intervention

Workplace consulting

Performance evaluations

Education

Master’s degree in social work, counseling or related field

License in Social Work (preferred)

Tools

Microsoft Office

Job description

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About Us

At BHS, a ReviveHealth company, our mission is to provide individuals with personalized direct access to behavioral health and emotional support. Our vision is to deliver a service model that responds to an individual’s circumstances, capabilities, and preferences. Our model emphasizes relationships and meaningful interactions focused on motivation, engagement, empowerment, conviction, and resilience.

This is a REMOTE position

Key Duties Include

• Provide consultative services for client companies requesting onsite services including training, critical incident stress management services, and additional onsite services to ensure appropriate coordination and delivery.
• Provide supervisory consultations with HR/Managers/Occupational Health to assess workplace issues/trends and provide suggestions and assist with development (aftercare monitoring for up to one year for mandatory, substance abuse, and high-risk cases).
• Accept calls for all EAP self-referrals and supervisory referrals; educate clients on and connect to various services available and applicable through EAP/Wellness services.
• Conduct client intake and assess various risk factors including depression, substance abuse, domestic violence, child/elder abuse, threats of violence, suicide, and homicide. Assist callers in crisis situations and identify immediate solutions for trauma.
• Maintain accurate and complete client information in our customized computer program.
• Collaborate with local EAP counselors and treatment centers to devise and monitor treatment plans for each client.
• Assist client companies in identifying specific workplace issues and EAP resources available to resolve identified issues.
• Provide individual counseling sessions and additional onsite services, including trainings, CISM, orientations, and health fairs.
• Act as clinical liaison for BHS Program Management for utilization reviews, customer-facing meetings, and customer implementations.
• Aid BHS Business Development team with sales opportunities by highlighting clinical trends and successes.
• Provide coaching for supervisors in team management, morale, performance feedback, and other supervisory skills.
• Provide high-level consultation to human resources and leadership on organizational issues such as morale, reduction in force, diversity, equity, and inclusion, and responses to national/global events.
• Participate in on-call/pager rotation.

Requirements

• Master’s degree in social work, counseling, or related field is required
• License in Social Work preferred; eligible for licensure required
• Three to seven (3-7) years’ experience in EAP and/or case management
• One to three (1-3) years’ experience with workplace consulting and/or training preferred
• Experience and knowledge of performance evaluations, hostile work environment, threat assessment/workplace violence, and harassment/discrimination
• Proficient in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting, Information Technology, and Sales

Industries

• Health and Human Services