Federal EAP Consultant — Onsite/Hybrid (Los Angeles)

Magellan Health, Inc.; Los Angeles (CA); Hybrid; USD 71,000 - 113,000; Full time

Benefits offered by this job

Comprehensive benefits package

Potential short-term incentives

Job summary

Magellan Health in Los Angeles, CA seeks an experienced EAP Consultant to provide assessment, consultation, education and triage services under federal programs. The role emphasizes evidence-based brief therapy, crisis intervention, and strong customer service.

You will manage a caseload, document thoroughly, collaborate across teams, and stay current on regulations (EEO, ADA, FMLA). Requires Master's in Behavioral Health and clinical licensure; onsite/hybrid work with potential incentives.

Qualifications

• Clinical experience in workplace mental health.
• Experience with EAP settings and confidentiality.
• Knowledge of workplace employer relationships and regulatory requirements.
• Current licensure meeting state requirements (as applicable).
• Ability to maintain client trust and handle sensitive information.

Responsibilities

• Provide assessment, consultation, education, and triage services.
• Coordinate crisis intervention and short-term counseling as needed.
• Manage caseload and document cases to meet quality standards.
• Refer clients to appropriate level of care and community resources.
• Build effective relationships across teams and departments to support performance and culture.
• Stay current on clinical skills and regulatory requirements.

Skills

Customer service

Communication

Crisis intervention

Cross-functional collaboration

Stress management

Education

Master's degree - Behavioral Health

Job description

Magellan Health in Los Angeles, CA seeks an experienced EAP Consultant to provide assessment, consultation, education and triage services under federal programs. The role emphasizes evidence-based brief therapy, crisis intervention, and strong customer service.

You will manage a caseload, document thoroughly, collaborate across teams, and stay current on regulations (EEO, ADA, FMLA). Requires Master's in Behavioral Health and clinical licensure; onsite/hybrid work with potential incentives.