EAP Counselor

Advocate Health Care; Ardmore (NC); On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Dental & vision coverage

Paid time off

Educational assistance program

Job summary

Advocate Health is seeking an experienced Employee Assistance Program (EAP) counselor to assess clients, set counseling goals, provide short-term counseling, and refer when needed.

The role includes liaison work with employers and HR, delivering presentations, orientations, and consulting with management. Full-time schedule is 40 hours per week, with occasional evenings and call coverage as required.

Qualifications

• Master's degree in psychology, counseling, social work or related field is required.
• Current professional licensure in the state of practice is required to provide counseling.
• 3 years of experience in EAP-related service is preferred.
• CEAP certification is preferred.

Responsibilities

• Conducts assessments with EAP clients, formulates counseling goals and provides counseling or referrals as needed.
• Provides short-term counseling for clients not requiring extensive treatment.
• Follows up with clients to evaluate continuity and effectiveness of outside services if referred.
• Acts as liaison between client, employer/HR, and outside referrals for mandated referrals or drug positives as per policy.
• Delivers presentations to aid employees in coping with identified problems or issues.
• Provides orientations to employees and management for internal and external clients.

Education

Master's degree in psychology, counseling, social work or related field

Job description

Department

12606 Enterprise Corporate - Employee Assistance Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F Some evenings Some Call Pay Range: $33.05 - $49.60

Essential Functions

Conducts assessments with EAP clients, formulates appropriate counseling goals, and performs counseling or a referral to meet the client's needs.

Provides short‑term counseling for clients not needing extensive treatment from an outside source.

Provides follow‑up with clients to evaluate continuity and effectiveness of the outside services, if referred.

Serves as liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives as outlined in the specific company's policy.

Provides a broad range of presentations to assist employees in coping with problems or issues which have been identified by EAP experience, staff and management requests, or Advocate Health requests.

Provides orientations to employees and management for both internal and external clients.

Offers consultation services to management/leadership.

If full‑time or part‑time, is an account manager for external contracts (PRN counselors are not responsible for these items).

If full‑time or part‑time, participates in the on‑call rotation for after‑hours emergency coverage; PRN counselors do not cover call.

Recognizes and responds to emergency situations and handling them effectively as outlined in the EAP protocols, which may require coverage outside of normal working hours.

Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record keeping, development of protocols, and program development.

Assists with the functions necessary to run an office, including answering phones, filing, general office duties, and other tasks as determined necessary by the EAP Director.

Participates in EAP, Departmental, Hospital, and Advocate committees, task forces, and other assignments as requested by the EAP Director or Hospital Administration.

Physical Requirements

Adequate vision is required for behavioral observations of clients to be alert for emergency and/o unsafe conditions.

Adequate hearing is required for providing counseling services.

Proper speaking and language skills are required to provide counseling.

Stretching and bending may be required.

Lifting ten pounds may be required.

Capacity to sit for long periods of time.

Education, Experience and Certifications

Master's degree in psychology, counseling, social work or related field required.

Current professional licensure in the state of the counselor's practice required to practice counseling.

3 years experience in EAP related service preferred.

CEAP certification preferred.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.

It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward.

Starting with You Caring for nearly 3 million people has inspired a transformation.

One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access

What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier.

Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it.

Inspiring Professionals

With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.

Combined, Advocate and Aurora are recognized for clinical excellence in:

• Cardiovascular Care
• Neurosciences
• Gynecology
• Oncology
• Pediatrics
• Primary Care
• Neurology
• Geriatrics
• Trauma Care