E911 Dispatcher

considering a; Jonesboro (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

Considering a in Jonesboro is looking for a 911 Dispatcher responsible for managing emergency and administrative calls. The ideal candidate will possess strong communication skills and the ability to dispatch emergency personnel effectively.

This role requires a high school diploma or GED and experience in a related field. If you're passionate about helping others and thrive in a fast-paced environment, apply now!

Qualifications

• Ability to read, analyze, and understand general business/company-related articles.
• Strong communication skills necessary for effective interaction with public safety agencies.
• Experience with emergency communication is a plus.

Responsibilities

• Receive and screen incoming telephone calls during emergencies.
• Dispatch appropriate personnel to incident locations.
• Maintain logs of emergency calls and communications.

Skills

Communication Skills

Ability to dispatch emergency personnel

Record keeping

Education

High school diploma or GED

Job description

911 Dispatcher Job Description

This safety-sensitive position is responsible for receiving emergency and administrative calls from the public and dispatching the appropriate emergency personnel.

Essential Duties and Responsibilities

• Receives, monitors, and dispatches radio communications traffic for Police, EMS, Sheriff, and Fire, including all 911 calls.
• Receives and screens incoming telephone calls from the public and other public safety agencies, categorizes and prioritizes calls during emergencies.
• Dispatches the appropriate emergency personnel to incident locations, provides emergency medical instructions to callers prior to arrival of emergency personnel as appropriate.
• Maintains a continuous log of incoming telephone and radio calls, logs incoming calls for participating agencies.
• Monitors and routes incoming messages from national and state computer networks.
• Checks, confirms, adds, and deletes in‑house warrants.
• Participates in training exercises to include in‑house training, GPS tracking, AWIN, CAD updates, ACIC recertification, etc.
• Completes work site cleanup.
• Updates contact list.
• Performs any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Equivalent to four years of high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 7 to 11 months of related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to read, analyze, and understand general business/company‑related articles and professional journals; ability to speak effectively before groups of customers or employees.

Certifications

ACIC & NCIC certified.

Licenses

Not indicated.

Benefits

Not indicated.

Employment Status

Exempt: No.

Department: 911 Dispatch.

Reports To: 911 Director.

Location: 411 W Monroe, Jonesboro.