Sales Engineer (Spokane West)

SMC; Spokane (WA); On-site; USD 60,000 - 95,000; Full time

Job summary

SMC is seeking a Sales Engineer to represent our automation solutions at assigned accounts, promoting and sustaining relationships to drive annual growth. You will target new business and nurture existing buyers across customer sites.

Responsibilities include presenting core products, achieving sales targets, using CRM to document activities, and coordinating with branches to align data regionally. Travel is required to visit customers and install demonstrations.

Qualifications

• Completion of SMC sales training or equivalent experience.
• Proficient understanding of pneumatic components and their application.
• Experience with CRM systems and field sales processes.
• Strong communication and problem-solving skills.

Responsibilities

• Profitability grow sales through proactive management of targeted accounts.
• Meet or exceed annual growth expectations on a consistent basis.
• Present and sell the company’s core products to create value.
• Serve as the primary contact for assigned customer accounts and growth.
• Penetrate accounts by selling new or additional products to buyers.
• Develop relationships with key decision-makers within target accounts.
• Use CRM to document calls, opportunities, and forecasts.
• Develop and execute detailed customer action plans and forecasts.
• Set and achieve sales targets, revenue quotas and KPIs.
• Assist in training Sales Trainees and Sales Associates when appropriate.

Skills

Sales

Account management

CRM proficiency

Communication

Problem solving

Travel willingness

Tools

CRM software

Job description

Purpose

The Sales Engineer is responsible for representing SMC in all business activities associated with assigned accounts. The position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth. As a Sales Engineer, you will be responsible for promoting, selling, and maintaining relationships with clients interested in automation solutions.

Essential Duties

• Profitability grow sales through proactive management of targeted accounts
• Meet or exceed annual growth expectations on a consistent basis
• Present and sell the company’s core products and newly released products to create value
• Serve as the primary contact for assigned customer accounts and be responsible for customer growth
• Penetrate assigned accounts by selling new or additional products to current buyers, finding additional buyers within the existing customer, and/or selling to additional customer locations
• Develop relationships with key decision-makers within designated target accounts; respected by customer’s top management team
• Identify and pursue opportunities for account growth and new business at new accounts
• Use CRM to document sales calls, projects, opportunities, contacts, leads, success reports to align customer data regionally, globally as necessary
• Develop and execute detailed customer action plans and forecast as required
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Complete required technical training and development objectives within the assigned time frame
• Demonstrate initiative and proactive skills with co‑workers, peers, and customers
• Assist in the training of Sales Trainees and Sales Associates when appropriate
• Set and achieve sales targets, revenue quotas, and key performance indicators (KPIs) as outlined by management
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
• Demonstrate an outbound reach, call blocks, daily prospecting, looking for new, document your benchmark

Physical Demands/Work Environment

• Customer–facing position, with the majority time spent at customer site
• Travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.

Minimum Requirements

• Completion of the SMC sales training program or equivalent sales and industry experience
• Proficient understanding of pneumatic components and their application
• Thorough knowledge and understanding of SMC policies and procedures, preferred
• Thorough knowledge and understanding of SMC product line, preferred
• Basic understanding of competitive product lines
• Experienced communication and problem‑solving skills
• Proficient in CRM and the use of computers and ability to learn new programs and tools as required
• Clean driving record

The Sales Engineer plays a pivotal role in driving sales revenue, expanding the customer base, and promoting the adoption of automation solutions within target markets. By leveraging strong interpersonal skills, technical knowledge, and sales acumen, the Sales Engineer contributes to the success and growth of the organization’s automation business.