E-Trading Application Support Analyst

Talan; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, vision insurance

Paid vacation

Holidays & sick days

FSA

STD/LTD

Job summary

Talan in New York is seeking an experienced eTrading Application Support Analyst to support the bank's Fixed Income Credit electronic trading business. You will act as a key point of contact between Front Office trading desks, business stakeholders and technology teams, providing functional and application support for electronic trading platforms.

This role requires a solid understanding of Fixed Income Credit products, trading workflows and electronic execution processes, with an ability to

Qualifications

• Experience supporting Fixed Income or Credit trading environments within an investment bank.
• Knowledge of electronic trading platforms and execution workflows.
• Understanding of the end-to-end trade lifecycle.
• Strong business acumen and functional troubleshooting capabilities.
• Comfortable interacting directly with traders and senior Front Office stakeholders.
• Basic SQL knowledge and familiarity with FIX messaging are advantageous.
• Strong communication, analytical and problem-solving skills.
• Experience with MarketAxess, Tradeweb or Bloomberg.
• Previous experience within a Global Markets Front Office environment.

Responsibilities

• Provide day-to-day functional support to Fixed Income Credit trading desks.
• Develop a strong understanding of credit products and electronic trading workflows.
• Support electronic execution processes, including RFQ, pricing and trade execution.
• Investigate functional issues relating to pricing, orders, execution and trade booking.
• Act as the key liaison between Front Office users and technology teams.
• Understand business requirements and assess the impact of application issues on trading activities.
• Coordinate incident resolution and manage escalations during market hours.
• Participate in functional testing and implementation of platform enhancements.

Skills

Fixed Income trading

Electronic trading platforms

Trade lifecycle

Business acumen

Trader interaction

SQL basics

FIX messaging

Communication skills

Market data platforms

Job description

Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.

With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact.

Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory.

In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently.

Job Description

We are seeking an experienced eTrading Application Support Analyst to support the bank's Fixed Income Credit electronic trading business.

The successful candidate will act as a key point of contact between the Front Office trading desks, business stakeholders and technology teams, providing functional and application support for electronic trading platforms.

This position requires a strong understanding of Fixed Income Credit products, trading workflows and electronic execution processes. The ideal candidate will possess strong business acumen and the ability to understand traders' requirements, investigate functional issues and ensure the smooth operation of critical trading applications.

This is a predominantly business-functional support role rather than a technical infrastructure or engineering position.

Key Responsibilities

• Provide day-to-day functional support to Fixed Income Credit trading desks.
• Develop a strong understanding of credit products and electronic trading workflows.
• Support electronic execution processes, including RFQ, pricing and trade execution.
• Investigate functional issues relating to pricing, orders, execution and trade booking.
• Act as the key liaison between Front Office users and technology teams.
• Understand business requirements and assess the impact of application issues on trading activities.
• Coordinate incident resolution and manage escalations during market hours.
• Participate in functional testing and implementation of platform enhancements.

Qualifications

Required Skills & Experience

• Experience supporting Fixed Income or Credit trading environments within an investment bank.
• Knowledge of electronic trading platforms and execution workflows.
• Understanding of the end-to-end trade lifecycle.
• Strong business acumen and functional troubleshooting capabilities.
• Comfortable interacting directly with traders and senior Front Office stakeholders.
• Basic SQL knowledge and familiarity with FIX messaging are advantageous.
• Strong communication, analytical and problem-solving skills.
• Experience with MarketAxess, Tradeweb or Bloomberg.
• Previous experience within a Global Markets Front Office environment.

Additional Information

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• Competitive salary betweenUSD $100,000- US$125,000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD