E‑Commerce Shipping Specialist — Growth & Benefits

Rural King; Tiffin (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

15% associate discount

YMCA membership

Chaplaincy services

SmartDollar program

Associate Assistance Program

Job summary

Rural King is seeking a Shipping Associate to manage daily e-commerce order operations at the store location. You will retrieve, pack, and ship orders within set timeframes, ensuring accuracy and quality for every customer.

A friendly demeanor and product knowledge help create a positive shopping experience across our rural communities. You will use the HCL system, assist with receiving during slow periods, follow safety protocols, and operate handhelds and standard retail equipment.

Responsibilities

• Deliver unwavering and consistent quality customer service, aiming to ensure each customer enjoys a successful and satisfying shopping experience.
• Offer a friendly and welcoming greeting to any customer within a ten-foot radius of your position.
• Develop a comprehensive understanding of all products and remain informed about the latest special offers.
• Proficiently navigate and utilize the HCL operating system to access and confirm the status of active customer orders.
• Carefully select all products based on the customer's order list, ensuring accuracy and satisfaction.
• Skillfully package, label, and prepare orders for shipment using external carriers, maintaining the integrity of each item.
• Assist with receiving activities during periods of low order activity.
• Demonstrate a solid understanding of safety protocols and employ best practices when handling materials.

Skills

Customer service

Multitasking

Safety compliance

Warehouse equipment

Tools

HCL system

Handheld devices

Job description

Rural King is seeking a Shipping Associate to manage daily e-commerce order operations at the store location. You will retrieve, pack, and ship orders within set timeframes, ensuring accuracy and quality for every customer.

A friendly demeanor and product knowledge help create a positive shopping experience across our rural communities. You will use the HCL system, assist with receiving during slow periods, follow safety protocols, and operate handhelds and standard retail equipment.