E-COMMERCE SHIPPING CLERK

Goodwill-Industries-of-Arkansa; Rogers (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill is seeking a dedicated employee to pack and ship orders, manage inventory, and maintain organized shelves. The role requires attention to accuracy, basic math, and strong teamwork in a fast-paced environment.

The position emphasizes customer service, professional communication, and a clean, organized workspace. Experience in retail or warehouse settings is beneficial, with opportunities for growth.

Qualifications

• High School education required.
• 7 to 11 months related experience and/or training.
• Basic Internet navigation skills.

Responsibilities

• Pack and ship orders, generate labels and postage, verify order accuracy.
• Check orders for accuracy including address validation; generate electronic and paper Pack Sheets.
• Shelve and pull merchandise, keep inventory organized and orders accurate.
• Assist customer service, list merchandise, maintain clean and stocked work area.
• Maintain professional behavior and positive work environment daily.
• Perform other duties as required.

Skills

Communication

Math skills

Critical thinking

Typing

Spreadsheet

Decision making

Planning

Supervisory experience

Education

High School

Job description

Job DescriptionThis position is responsible for packaging and shipping orders, shelving and pulling merchandise, organizing and rearranging merchandise, and communication with all team members to ensure efficient workflow.Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, values, and mission in everything you do and every interaction you have with co-workers, clients, customers and management.Essential Duties and Responsibilities1. Packing and shipping: package and prepare all orders for shipment. Generate packaging labels and postage, check orders for accuracy.2. Inventory: Check all orders for accuracy including address validation. Create and fold in electronic and paper Pack Sheets for orders, keep accurate electronic inventory, accurately pull orders from inventory, electronically.3. Materials Handling: Shelve all listed carts onto shelves, pull all sold merchandise from shelves, check orders for accuracy, ship merchandise via preferred shipping vendor, keep selves organized.4. Assist customer service representative, list merchandise, maintain clean and stocked work area according to established standards.5. Maintain a positive work environment by acting and communicating in a professional manner, this duty is performed daily.6. Perform other related duties as required.7. Perform any other related duties as required or assignedQualificationsTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EducationHigh SchoolExperience7 to 11 months related experience and/or training.Skills- Communication Skills- Mathematical Skills- Critical Thinking Skills- Word Processing/Typing- Spreadsheet- Decision Making- Supervisory Experience- Planning, organizing, and project management skills.Additional InformationIntermediate Internet navigation skills, Ability to use a hand truck or pallet jack, basic knowledge of books