E-Commerce Shipping Associate

Goodwill Industries of Southeastern Michigan; Adrian (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

Goodwill Industries of Southeastern Michigan is seeking a detail-oriented worker for data entry, shipping, and general operational duties supporting the online sales program. The role involves reading descriptions, locating items, and preparing them for auction, with careful packaging and accurate shipping calculations.

Responsibilities include processing sold orders, following UPS, FedEx, or USPS guidelines, and coordinating with services to ensure timely daily shipments.

Qualifications

• Must have effective writing skills and good grammar in English.
• Ability to work independently while promoting a team concept.
• Strong detail and organizational skills are required.

Responsibilities

• Perform data entry for the online sales business, including description, size, weight.
• Identify merchandise from inventory based on descriptions and prepare items for auction.
• Package items properly and determine best shipping method and fees.
• Process shipments following UPS, FedEx or USPS guidelines and track shipments.

Skills

Writing skills

Attention to detail

Organizational skills

Ability to work independently

Education

High school diploma or equivalent

Tools

Windows-based software

Job description

Job Summary

Data entry, shipping and general operational duties of the online sales business.

Essential Functions

1. Be able to read descriptions in detail.
2. Find merchandise from inventory based on description form; include name, size, description, and weight.
3. Recommends items for auction, prices, and descriptions based on research and as applicable.
4. Pull all sold orders.
5. Properly package each item.
6. Determines best method of shipping and shipping fees.
7. Complete shipping following UPS, FedEx or USPS guidelines.
8. Monitor packing supplies.
9. Monitor completion of daily shipments.
10. Follow through on any UPS, FedEx or USPS tracking as needed.
11. Works one on one with persons in services to teach job tasks as assigned.
12. Maintains regular and predictable attendance.
13. Performs all other duties as assigned and trained.

Additional Responsibilities

1. CARF: Ensure documentation and compliance with CARF standards.
2. Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.

1. Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
2. Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
3. Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
4. Financial Stability: Utilize the resources of the organization in an efficient and effective manner.

Education and/or Experience

High school diploma or equivalent preferred. Basic computer experience on Windows Based software..

Knowledge, Skills, and Abilities

Must have effective writing skills, good grammar and use proper English. Must be able to work independently while promoting a team concept and be flexible in a multi-duty environment, and utilize detail and organizational skills.

Physical Demands and Work Environment

Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing the for the entire shift, involves most of the time in an warehouse environment occasionally exposed to extreme temperatures, noise, fumes, dust, etc.