E-Commerce Order Picker & Customer Service Clerk

Kroger; Conifer (CO); On-site; USD 22,000 - 28,000; Full time

Job summary

Kroger in Conifer, Colorado is seeking an online order selector to efficiently assemble online orders with attention to freshness and quality. You will process coupons, payments, and load orders into customers' cars, while delivering a positive customer service experience that encourages repeat online shopping.

The role emphasizes adherence to local and store guidelines, use of the POS system, and teamwork in a fast-paced environment, including training new e-Commerce team members as needed.

Qualifications

• Ability to work without supervision.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).
• Ability to read shelf tags and follow directions.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Receive orders from the Order Selector and store products in optimal zones.
• Initiate and complete selection for on-line orders.
• Process orders through the POS system and handle substitutions as needed.
• Load orders into customers' cars at pick-up and maintain order accuracy.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Work independently

Clear communication

Basic math

Shelf tag literacy

Job description

Kroger in Conifer, Colorado is seeking an online order selector to efficiently assemble online orders with attention to freshness and quality. You will process coupons, payments, and load orders into customers' cars, while delivering a positive customer service experience that encourages repeat online shopping.

The role emphasizes adherence to local and store guidelines, use of the POS system, and teamwork in a fast-paced environment, including training new e-Commerce team members as needed.