E-commerce Operations & Creative Assistant

Valatam; Remote; USD 10,000 - 60,000; Full time

Job summary

A dynamic e-commerce company is seeking an E-commerce Operations & Creative Assistant to support operations and creative production in a fully remote role. Candidates should be bilingual in English and Spanish, with at least 2 years of e-commerce experience. Responsibilities include processing orders, managing inventory, and creating marketing materials using tools like Canva and Photoshop. This position offers a starting hourly rate of USD 1,288/month along with various benefits like annual pay increments and a medical stipend.

Benefits

Annual pay increments

Discretionary client bonuses

Paid time off

Medical insurance stipend

Gym/Wellness allowance

Unlimited online fitness classes

Company events & Christmas celebrations

Qualifications

• 2+ years of experience with e-commerce platforms.
• Experience with design tools and project management software.
• Stable internet connection with a quiet home office.

Responsibilities

• Process and monitor daily orders, returns, and exchanges.
• Coordinate and track inventory and stock transfers.
• Communicate clearly with customers and stakeholders.
• Update website imagery and product pages.
• Provide administrative support to the operations team.

Skills

English (C1/C2)

Spanish

E-commerce experience

Organizational skills

Education

Bachelor's or Associate's degree

Tools

Asana

Canva

Photoshop

Google Sheets/Docs

Job description

E-commerce Operations & Creative Assistant (Fully Remote)

Posted 2 days ago. Be among the first 25 applicants.

About Valatam

We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we're thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

This candidate will support e-commerce operations and creative production in a fast-paced environment. The position requires strong organization, clear communication, and the ability to manage multiple workstreams independently while ensuring tasks are tracked and completed on time.

Key Responsibilities

• Process and monitor daily orders, returns, and exchanges.
• Coordinate and track inventory and stock transfers with warehouses and partners.
• Provide timely customer service and communicate clearly with internal and external stakeholders.
• Update website imagery and assist with product page updates.
• Support retailer onboarding with catalogs and sales materials.
• Create and adapt creative assets using Canva, Photoshop, and AI tools.
• Develop basic marketing materials such as postcards, price lists, and one-sheets.
• Provide administrative support to the CEO and operations team as needed.

Requirements

• English (C1/C2) and Spanish.
• 2+ years of experience with e-commerce platforms.
• Experience with tools like Asana, Canva, Photoshop (or equivalent), AI tools, Google Sheets/Google Docs (or equivalent).
• Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
• Bachelor's or Associate's degree preferred.

Benefits

• Hourly rate starting at USD 1,288/month (final rate will be experience-based).
• Annual pay increments.
• Discretionary client bonuses (80 % of clients award year-end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after induction).
• Birthday/Anniversary bonuses + Gym/Wellness allowance.
• Unlimited online fitness classes + company events & Christmas celebrations.

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You'll thrive here if these values resonate with you.

Seniority level

Associate

Employment type

Full-time

Job function

Design, Art/Creative, and Information Technology

Industries

Non-profit Organizations; Primary and Secondary Education

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