Ecommerce Supply Chain & Backend Operations Manager

Talent Hackers, LLC; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Talent Hackers, LLC is seeking a results-driven Ops Specialist to be the backbone of our ecommerce brands. You will ensure inventory flow, coordinate with marketing on launches, and manage the supply chain from manufacturer to 3PL.

You will oversee 3PL communications, fulfillment issues, and customer service while tracking inventory and forecasting needs across channels. Remote-friendly hybrid setup with occasional in-person meetings.

Qualifications

• 2–5+ years in DTC, ecommerce, or CPG ops.
• Experience with 3PLs and supply chains.
• Familiarity with Shopify and multichannel platforms.
• Ability to manage vendors, timelines, and launches.
• Experience in fast-moving startup environments.

Responsibilities

• Backbone of ecommerce brands, ensuring inventory flow aligns with marketing launches.
• Manage supply chain from manufacturer to 3PL; prepare purchase orders and coordinate shipping.
• Oversee daily 3PL communication, fulfillment issues, and customer service.
• Track inventory levels, report, and forecast; decide on reorders and FBA allocation.
• Maintain backend platforms (Shopify, ReturnLogic, etc.) and integrate with marketplaces.
• Support marketing with operational needs for campaigns, promos, and product updates.
• Build scalable inventory and product rollout processes with 3PL partners.
• Coordinate custom/print-on-demand orders with printing partners.

Skills

DTC ops

Ecommerce

Supply chain

Vendor management

Inventory planning

Forecasting

Tools

Shopify

ReturnLogic

Amazon

Etsy

Walmart

TikTok Shop

Job description

Job Summary

We’re a lifestyle and hospitality brand that builds viral products, creates culture-driving experiences, and runs some of DC’s top nightlife and restaurant concepts. Our venture arm is growing fast — and we need someone to help us operationalize that growth.

What You’ll Own

• You’ll be the backbone of our ecommerce brands. From keeping inventory flowing to syncing with our marketing team on launch timelines, you’ll make sure the backend never slows down the front.
• Responsibilities
• Manage supply chain from manufacturer to 3PL – prepare purchase orders, liaise with manufacturer re: shipping options/timelines/costs
• Oversee daily 3PL communication and fulfillment issues + customer service (lost, missing orders, address changes)
• Track inventory levels and report regularly + forecasting (evaluate performance across all channels, make decisions regarding inventory re-ordering, FBA allocation)
• Maintain backend platforms (Shopify, ReturnLogic, etc.) – very broad, is this for all e-comm? Would need to include Amazon, Etsy, Walmart, TikTok Shop, Meta and their integrations with Shopify
• Support the marketing team with operational needs tied to campaigns, launches, and promos – examples: building/scheduling promotions in e-comm platforms, configuring new products, updating website banner/pop-up/etc. ***TikTok-Shop: Campaign enrollment, Growth & missions, CRM
• Build systems that scale with growth – Inventory planning & restock, Amazon FBA inventory management, Custom/print on demand order integration, new product rollout processes integrated with 3PL
• Inputting custom/print-on demand order requests and coordinating with printing partner to submit quotes, approve designs, and manage production

You Might Be a Fit If You…

• Have 2–5+ years in DTC, ecommerce, or CPG ops
• Know your way around 3PLs, supply chains, and Shopify
• Can manage vendors and timelines like a boss
• Enjoy getting things done more than talking about them
• Thrive in fast-moving, startup environments
• Full-time role
• Flexible remote setup with occasional in-person meetings (if DC-based)