E-Commerce & Marketing Manager

Socket.dev; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Socket.dev is seeking a commercially minded E-commerce & Marketing Manager to lead the new company’s day-to-day digital business and integrated marketing execution. This role sits at the intersection of brand building and revenue growth, translating brand strategy into launch plans, customer journeys, site experiences and campaigns that move customers from discovery to purchase and repeat engagement.

The ideal candidate has managed a consumer e-commerce business and understands how brand,

Qualifications

• Hands-on Shopify experience including building and launching a store.
• Campaign strategy, demand generation, or lifecycle/CRM experience.
• Experience planning and executing product launches or integrated campaigns.
• Comfort working solo in ambiguous early-stage conditions.
• Fluency in beauty and pop culture to translate trends into commercial ideas.
• Background in beauty, fashion, or consumer DTC.
• 5-7 years across ecommerce operations and marketing with direct revenue ownership.

Responsibilities

• Own Shopify site end to end — merchandising, page optimization, and checkout experience.
• Drive core DTC performance: revenue, conversion rate, AOV, CAC, and repeat purchase.
• Build and maintain the e-commerce calendar — launches, promotions, bundles, evergreen growth moments.
• Stand up and maintain tracking, attribution, and lifecycle infrastructure (analytics, Klaviyo) for a brand building this from zero.
• Use site analytics and testing to identify conversion opportunities and translate into prioritized actions.
• Coordinate channel readiness — inventory, product info, pricing, assets, timing — with inputs owners.

Skills

Shopify experience

Marketing strategy

Product launches

Independence

Beauty trends

DTC background

Revenue ownership

5-7 years experience

Tools

Shopify platform

Job description

THE OPPORTUNITY

We are seeking a commercially minded E-commerce & Marketing Manager to lead the new company’s day-to-day digital business and integrated marketing execution. This role sits at the intersection of brand building and revenue growth: translating brand strategy into launch plans, customer journeys, site experiences and campaigns that move customers from discovery to purchase and repeat engagement.

The ideal candidate has managed a consumer e-commerce business and also understands how brand, creative, social, lifecycle, influencer, and paid media work together. They are equal parts strategic operator and collaborative cross-functional leader—comfortable working with data, shaping a campaign brief, and driving a complex launch calendar to completion.

WHAT YOU'LL OWN

Ecommerce Platform & Customer Experience

• Platform ownership — Own Shopify site end to end — from merchandising, page optimization, and checkout experience
• Performance — Own core DTC performance: revenue, conversion rate, average order value, customer acquisition efficiency, and repeat purchase
• Trading calendar — Build and maintain the e-commerce calendar — launches, promotions, bundles, and evergreen growth moments
• Infrastructure — Stand up and maintain tracking, attribution, and lifecycle infrastructure (analytics, Klaviyo flows) for a brand building this from zero
• Optimization — Use site analytics and testing to identify conversion opportunities and translate them into prioritized action
• Launch readiness — Coordinate channel readiness — inventory, product information, pricing, assets, and timing — with the teams that own those inputs

Integrated Marketing & Brand Activation

• Go-to-market — Translate new company’s brand strategy into go-to-market plans for launches, drops, and seasonal or cultural moments
• Campaign planning — Build channel plans, timelines, and success measures in partnership with the Brand Director and functional leads
• Channel integration — Connect paid media, organic social, influencer, email/SMS, and social commerce into one customer journey
• Insight — Surface consumer, category, and competitive insight that informs positioning and content
• Trend fluency — Track pop culture, beauty, and nail trends in real time and turn them into commercial ideas before they peak

Commercial Performance & Reporting

• Performance monitoring — Monitor weekly and monthly performance; diagnose drivers and recommend action on traffic, conversion, mix, promotions, and retention
• Reporting — Maintain launch and channel scorecards; communicate learnings, risks, and recommendations to brand leadership
• Brand health — Balance short-term revenue needs against the long-term health and distinctiveness of the brand

Cross-Functional Coordination

• Scope — Act as the day-to-day connector across Marketing, Creative, Social, Ecommerce, and Marketplace
• Execution — Drive timelines and decisions across these shared teams and external partners without duplicating specialist ownership of each function
• Direction — Give clear priorities and actionable feedback to channel owners, agencies, and creative partners
• Risk management — Anticipate launch dependencies and elevate risks early with proposed solutions
• Boundaries — Partner with Operations, Product Development, and Finance for the inputs the new brand needs from them (inventory, product timing, budget) — this role does not own or lead those functions

WHAT YOU BRING

Must-Have

• Hands-on Shopify expertise — you have built and launched a store, not just managed one that already existed
• Marketing experience spanning campaign strategy, demand generation, or lifecycle/CRM
• Experience planning and executing product launches or integrated, multi-channel campaigns
• Comfort operating solo, without a large team, in ambiguous, early‑stage conditions
• Genuine fluency in beauty and pop culture — you already follow nail/beauty trends, drops, and cultural moments without being told to, and can translate them into commercial ideas
• Beauty, fashion, or consumer DTC background
• 5–7 years of combined experience across ecommerce operations and marketing, including at least one full-cycle DTC brand launch with direct ownership of revenue and site performance

Nice-to-Have

• Liquid development familiarity
• Specifically nail or beauty category experience, where trend cycles turn over fastest
• Experience launching a brand from zero, not just growing an existing one
• Familiarity with attribution tools such as Triple Whale or GA4
• Social commerce, TikTok Shop, or Amazon marketplace coordination experience