E-Commerce Listing & Photo Specialist

Goodwill Industries of the Inland Northwest; Post Falls (ID); On-site; USD 19,000 - 26,000; Full time

Job summary

Goodwill Industries of the Inland Northwest is seeking staff for the Post Falls location to manage online merchandise. You will acquire items, capture clear photos, and write compelling descriptions for ShopGoodwill and E-Books listings.

You will answer customer questions, provide friendly service, and track shipments while maintaining records. The role requires a high school diploma and the ability to pass a background check.

Qualifications

• High school diploma or GED required; 1–3 months related experience or training.
• Experience with online merchandise and e-commerce platforms is beneficial.
• Customer service and ability to follow directives and safety procedures.

Responsibilities

• Acquire items, write descriptions, take photos, and upload images to ShopGoodwill/E-Books site.
• Answer customer questions and provide cordial customer service.
• Track packages and maintain paperwork; ensure accurate record-keeping.
• Maintain a clean, organized, and safe work area and pass background check.
• Work with E-Books, Specialty Items/Jewelry, and Online Auctions teams as described.
• Collaborate with Workforce and Family Services to provide participant services.
• Follow all policies, safety directives, and wear PPE as required.
• Keep confidentiality and comply with health, safety, and OSHA/WISHA standards.

Skills

Customer service

Photography

E-commerce platforms

Communication

Education

High School Diploma or GED

Tools

Picasa

ShopGoodwill

Amazon

eBay

Job description

Goodwill Industries of the Inland Northwest is seeking staff for the Post Falls location to manage online merchandise. You will acquire items, capture clear photos, and write compelling descriptions for ShopGoodwill and E-Books listings.

You will answer customer questions, provide friendly service, and track shipments while maintaining records. The role requires a high school diploma and the ability to pass a background check.