E‑Commerce Fulfillment & Warehouse Lead

Express Employment Professionals - Cincinnati East; Westborough (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Warehouse Manager to lead its growing e‑commerce operations. You will oversee receiving, inventory control, order fulfillment, packing, and team supervision to ensure accuracy and on‑time delivery.

The ideal candidate has 1–2 years in warehouse or manufacturing roles, familiarity with ERP systems (NetSuite preferred), forklift operation, and strong communication skills.

Qualifications

• 1–2 years in warehouse or manufacturing operations, with e‑commerce fulfillment experience preferred.
• Forklift operation, inventory management, order fulfillment, lean manufacturing, ERP systems, and leadership.
• Associate or bachelor’s degree in logistics, supply chain management, or related field; trade school or manufacturing training is acceptable.
• Driver’s license, strong organizational and communication skills, and ability to work flexible schedules.

Responsibilities

• Operational Leadership: Manage day‑to‑day warehouse operations, including receiving, inventory control, order picking, packing, assembly, production, and quality control.
• Fulfillment Oversight: Ensure all orders are processed efficiently and shipped on time, meeting customer expectations.
• Team Supervision: Lead and mentor a team of 5–7 warehouse personnel, providing hands‑on support and fostering a collaborative, safety‑oriented culture.
• Process Improvement: Identify inefficiencies and implement continuous improvement initiatives to optimize warehouse performance.
• Logistics Coordination: Manage logistics for e‑commerce fulfillment, including coordinating with suppliers, carriers, and internal teams.
• Safety & Compliance: Enforce safety regulations, maintain a safe work environment, and ensure compliance with warehouse and operational standards.
• Inventory & ERP Systems: Maintain accurate inventory records, operate ERP and warehouse management systems (e.g., NetSuite), and manage production inventory.
• Customer Service: Ensure high service levels for the robotics and plastic materials markets, supporting Robosource’s mission to serve educators, students, and teams.

Skills

Forklift operation

Inventory management

Order fulfillment

Lean manufacturing

ERP systems

Leadership

Education

Associate or bachelor’s degree in logistics, supply chain management, or related field

Tools

NetSuite

Job description

Express Employment Professionals - Cincinnati East is seeking a Warehouse Manager to lead its growing e‑commerce operations. You will oversee receiving, inventory control, order fulfillment, packing, and team supervision to ensure accuracy and on‑time delivery.

The ideal candidate has 1–2 years in warehouse or manufacturing roles, familiarity with ERP systems (NetSuite preferred), forklift operation, and strong communication skills.