E-Commerce Fulfillment Internship

SUGARED + BRONZED LLC; Santa Monica (CA); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

401(k) match

Complimentary Sugaring + Tanning services + Products

Professional development opportunities

Job summary

SUGARED + BRONZED LLC is seeking a detail-oriented E-Commerce Fulfillment Associate for their Santa Monica office. This part-time internship involves order fulfillment, inventory management, and customer service across their Shopify website and Amazon storefronts.

The ideal candidate will have experience in e-commerce operations and excellent communication skills. Benefits include a collaborative workspace, 401(k) match, and complimentary services. This role offers a unique opportunity to grow within the beauty and wellness industry.

Qualifications

• 1+ years of experience in e-commerce operations, customer service, or a related field.
• Ability to work from the Santa Monica office at least 3 days per week.
• Proficiency in Shopify, Amazon Seller Central, and Google Workspace.

Responsibilities

• Process and fulfill daily e-commerce orders via Shopify and Amazon.
• Manage customer communications and resolve inquiries.
• Oversee weekly inventory management in Shopify.

Skills

E-commerce operations

Customer service

Attention to detail

Communication skills

Shopify proficiency

Amazon Seller Central

Google Workspace

Job description

E-Commerce Fulfillment Internship

SUGARED + BRONZED LLC – Santa Monica, California, United States

About this position

SUGARED + BRONZED has redefined airbrush tanning with a proprietary solution and reintroduced an all-natural, ancient Egyptian method of hair removal called sugaring. Our commitment is to deliver exceptional services in vibrant, welcoming spaces that elevate your experience and brighten your day.

POSITION OVERVIEW

We’re looking for a detail-oriented and proactive E-Commerce Fulfillment Associate to help deliver a seamless shopping experience across our Shopify website and Amazon storefronts. In this role, you’ll be responsible for order fulfillment, inventory management, customer service, and retail store support. You'll also contribute to maintaining website accuracy.

This part-time position is based in Santa Monica, with the potential for additional hours for those interested in training and working as an Airbrush Technician at our nearby salons. This unique hybrid opportunity allows you to expand your responsibilities within our growing beauty and wellness business.

RESPONSIBILITIES

• Process and fulfill daily e-commerce orders via Shopify and Amazon (FBM) to ensure accurate and timely delivery.
• Manage customer communications and promptly resolve inquiries across multiple support platforms.
• Oversee weekly inventory management in Shopify and execute comprehensive monthly physical counts.
• Coordinate the replenishment of products, apparel, and equipment for all retail store locations while tracking overall internal inventory movements.
• Receive and inspect incoming shipments, conducting quality control checks for damage and verifying quantity accuracy.
• Support the product team by generating shipping labels and providing proactive tracking updates.
• Analyze product performance and monitor customer feedback to identify opportunities for improvement.
• Drive B2B growth by prospecting potential clients, delivering tailored sales presentations, and overseeing the end-to-end fulfillment of B2B orders.

REQUIREMENTS

• 1+ years of experience in e-commerce operations, customer service, or a related field
• Ability to work from the Santa Monica office at least 3 days per week
• Proficiency in Shopify, Amazon Seller Central, and Google Workspace
• Strong attention to detail and excellent communication skills
• Ability to manage multiple tasks and deadlines with minimal supervision
• Must be capable of lifting heavy objects (20-40 lbs)
• Interest in beauty/wellness industry is a plus

WHAT WE OFFER

• A collaborative space that embraces change and innovation
• 401(k) match
• Complimentary Sugaring + Tanning services + Products
• Opportunities for future role mobility and professional development
• Comprehensive Airbrush Technician training program

Salary Information

The pay range for this role is: $20 – $22 per hour.