e‑Commerce & Digital Marketing Intern

Pilot Company; Knoxville (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Pilot Company is seeking a Program Intern, e-Commerce Coordinator for the summer of 2027 at our corporate headquarters in Knoxville, TN. This role focuses on optimizing customer journeys across our websites and third-party partners, with hands-on experience in a fast-paced digital marketing and sales environment.

You’ll report weekly insights, coordinate vendor marketing efforts, and support on-site operations and new initiatives, gaining exposure to project management, site creation, and

Qualifications

• Strong analytical skills and working knowledge of third-party systems.
• Experience with Excel is required.
• Excellent communicator and problem-solver with emotional intelligence.
• Experience in quick-service or casual dining preferred.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Deliver weekly reports across third-party platforms, providing insights to drive performance and ensure accuracy.
• Coordinate marketing efforts with third-party vendors to grow sales and POP elements.
• Monitor third-party platforms and provide store assistance; respond to guest feedback on digital platforms.
• Assist with key strategic projects including third-party launches and website/site creation support.

Skills

Analytical thinking

Excel

Third-party systems

Communication

Tools

Excel

Job description

Pilot Company is seeking a Program Intern, e-Commerce Coordinator for the summer of 2027 at our corporate headquarters in Knoxville, TN. This role focuses on optimizing customer journeys across our websites and third-party partners, with hands-on experience in a fast-paced digital marketing and sales environment.

You’ll report weekly insights, coordinate vendor marketing efforts, and support on-site operations and new initiatives, gaining exposure to project management, site creation, and