Trainer - Fulfillment Center - Night Shift

Neiman Marcus Group, Inc.; Dallas (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established luxury retailer seeks a dedicated Trainer to enhance the onboarding experience for new associates. This role focuses on providing comprehensive training, conducting safety overviews, and ensuring new hires are well-equipped for success. The ideal candidate will possess strong interpersonal communication skills and the ability to analyze data for continuous improvement. Join a company that values diversity and innovation, where your contributions will help shape extraordinary luxury experiences. If you are passionate about mentorship and training, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Benefits

Disability Benefits

Paid Parental Leave

Paid Time Off

Retirement Savings Plan (401K)

30% Associate Discount

Professional Development Opportunities

Qualifications

• Intermediate knowledge of Warehouse Management Systems and MS Office preferred.
• Previous training or mentoring experience is required.

Responsibilities

• Conduct on-the-job training for new hires and provide facility tours.
• Complete weekly observations and training documentation for the Manager.
• Support special projects or reports as needed.

Skills

Interpersonal Communication

Data Analysis

Mentoring

Warehouse Management Systems

MS Office

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Your Role

As a Trainer, you will be responsible for the overall administration and follow-up of training associates within the fulfillment center in partnership with the department lead and supervisor. You will report to the Training Manager and will work on-site at our Pinnacle Park location.

What You'll Do

• Trainers will provide the following support for new hires within the facility:
  • On-the-job training: Trainers will spend two weeks with each new hire conducting on-the-job training.
  • Facility and department tour: Trainers will take all new hires on a tour of the facility to point out key areas and then dept specific work areas.
  • High-level safety overview: Trainers will cover any dept specific safety policies and procedures.
  • NMGPS training: Trainers will ensure that new hires have completed all required courses within the first 2 weeks.
• Trainers will provide all associates with updates on policies and procedures.
• Trainers will provide the Training Manager with feedback on areas that need to be focused on in the new hire training classes to ensure we are providing new hires with the most relevant information possible.
• Trainers will complete weekly observations and other training documentation to the Manager that verifies the status/completion of trainees.
• Trainers will complete formal observations with associates that have been identified due to quality or performance and provide their findings to area management.
• Trainers will conduct random knowledge checks in each department and track results and communicate with business units to create awareness of training opportunities.
• Trainers must support supervisor, manager, and/or director on special projects or reports as needed.
• Trainers must be able to adjust scheduled shift start/end times as needed to support training needs.
• Trainers must be able to cross-train and learn all departments, while accurately providing and following directions, both written and verbal.
• Remain professional, fair, and consistent in interacting with the NM team.
• Maintain high level of safety awareness and provide safety feedback.

What You Bring

• Intermediate knowledge of Warehouse Management Systems and MS Office preferred.
• Previous training or mentoring experience.
• Ability to analyze data for trends and make recommendations for improvement.
• Excellent, timely, and professional interpersonal communication skills.
• Ability to communicate clearly both written and verbal.

Essential Physical Requirements

• Continuous/frequent walking or standing for long periods.
• Continuous/frequent pushing or pulling heavy carts – up to 50lbs.
• Depending on the work area, the use of stairs may be required.

We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Feb 12, 2025
• Application Deadline: Applications are accepted on an ongoing basis.