E-Commerce Clerk

GOODWILL INDUSTRIES OF EL PASO INC; El Paso (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

GOODWILL INDUSTRIES OF EL PASO INC in El Paso, TX seeks an E-Commerce Clerk to pick merchandise, photograph items, and write clear descriptions for ShopGoodwill.com per the approved process.

You will maintain organized shelves, respond to customer questions, assist with pricing, and meet daily goals while upholding safety and confidentiality.

Qualifications

• High School Diploma or GED is required.
• Customer service experience and proficiency with computers and Microsoft Office.
• Experience with a digital camera is a plus.
• Excellent writing and spelling skills.
• Ability to follow written or verbal instructions.
• Flexible hours, including weekends if needed.
• Knowledge of used goods/retail products helpful.
• Ability to work with minimal supervision.

Responsibilities

• Keeps Shop Goodwill shelves organized with merchandise.
• Write grammatically correct descriptions of merchandise for sale.
• Photograph merchandise for ShopGoodwill website.
• Answer customer questions regarding merchandise.
• Assist supervisor in pricing merchandise.
• Excellent attendance and punctuality; good customer service.
• Handle multiple tasks and meet deadlines.
• Perform other duties as assigned.
• Meets daily goals according to SOP.
• Assist with process improvements for material flow and tasks.
• Report supplies needs to supervisor.
• Assist with security of store inventory.

Skills

Customer service

Communication skills

Writing skills

Data entry

Microsoft Office

Photography basics

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Digital camera

Job description

Job Details

Job Location: #58 East - El Paso, TX 79925

SUMMARY

The E-Commerce Clerk picks merchandise and prepares/photographs the items for placement on Shopgoodwill.com by following a strict procedure. The E-Commerce clerk is required to write a description of the item using basic computer skills and photographs items so that item can be clearly displayed and identified on the Shop Goodwill website.

ESSENTIAL FUNCTIONS

• Picks and pulls merchandise from shelves to prepare for photographing.
• Displays and photographs items and places item picture on Shop Goodwill website.
• Write a grammatically correct description of the merchandise that is for sale.

DUTIES & RESPONSIBILITIES

• Keeps Shop Goodwill shelves organized with merchandise.
• Must have the ability to write grammatically correct descriptions of merchandise that is for sale on the website.
• Must photograph merchandise to display on the Shop Goodwill website.
• Must answer customer questions regarding the merchandise for sale.
• Must work with supervisor to price merchandise that is for sale.
• Excellent attendance and punctuality, and good customer service skills.
• Handle multiple tasks and meet deadlines.
• Perform other duties as assigned.
• Meets daily goals according to standard operating procedures.
• Assists in process improvements for material flow and job tasks.
• Report supplies needs to supervisor.
• Assists with the security of the store inventory. Recognizes that all items donated or purchased by Goodwill belong to the company and are not to be taken, given away or sold inappropriately.
• Attends meetings and training sessions as required.
• Demonstrates excellent work habits for employees and program participants, maintaining a good attitude towards the operation of the entire facility, and is a positive role model for individuals receiving rehabilitation services.
• Ensures all safety rules are adhered to and the general upkeep of your area meets the standards of Goodwill Industries of El Paso, Inc. Reports accidents or injuries immediately.
• Maintains a high level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services.
• Assists in other areas as requested.

QualificationsQUALIFICATIONS

• High School Diploma or GED.
• Customer service experience, and experience in operation of computers and Microsoft Office software (word, excel) and data entry, preferred.
• Experience with a digital camera a plus.
• Good communication skills.
• Excellent writing skills and spelling is required.
• Adhere to all safety procedures and report all incidents/accidents in a timely manner.
• Must be able to work flexible hours (including weekends if needed).
• Experience in a used goods or retail store helpful.
• Knowledge of a wide variety of products in order to ensure items are complete and of good value.
• Must have a pleasant and friendly attitude.
• Ability to follow written or verbal instructions.
• Ability to work with a minimum of supervision.
• Ability to develop and maintain effective and professional working relationships with supervisors, co-workers, customers, donors, and persons receiving services.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push and pull a minimum of 30 lbs as required.
• Ability to stand for long periods of time.
• Ability to bend, reach and stretch repeatedly during the work shift.
• Ability to move throughout production area with ease.