E-Commerce Associate

Gulfstream Goodwill Industries; West Palm Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Gulfstream Goodwill Industries in Florida seeks an E-Commerce Assistant to support third‑party logistics for our e‑commerce operations. You will prepare and label boxes, photograph products from multiple angles, verify inventory, and maintain a clean packing area while documenting activities in the system.

Responsibilities include following internal packaging protocols, reporting discrepancies to IT/logistics, and assisting with IT/e-commerce projects as needed by the VP of IT.

Qualifications

• High school diploma or equivalent required; related coursework preferred.
• Experience in e-commerce, fulfillment, or warehouse environments preferred.
• Strong organization and attention to detail.
• Familiarity with photography equipment and lighting setup.
• Ability to lift up to 30 lbs.
• Strong communication skills and a positive attitude.

Responsibilities

• Box preparation and fulfillment: prepare/label boxes for shipping, pack securely.
• Product photography: capture 3–4 angles and product label image.
• Inventory coordination: verify stock before shipment and flag discrepancies.
• Workstation & equipment maintenance: keep packing area clean and equipment functional.
• Documentation & reporting: log photographs and packaging records in the e-commerce system.
• Follow internal protocols for labeling, packing slips, and shipment tracking.

Skills

Strong organizational skills

Attention to detail

Strong communication skills

Independent worker

Positive attitude

Ability to stand for long periods

Lift up to 30 lbs

Familiarity with photography lighting

Education

High school diploma or equivalent

Post-secondary coursework in digital media/logistics/IT (preferred)

Tools

Camera

Lighting equipment

Packing materials

Computer

Cloud-based order platforms

Barcode scanners

Job description

Description

The E-Commerce Assistant is responsible for supporting all aspects of third-party logistics related to our e-commerce operations. This includes product preparation, packaging, photography, documentation, and staging for shipment. The role also ensures workspace cleanliness and organizational efficiency to maintain smooth fulfillment workflows.

ESSENTIAL FUNCTIONS:

1. 1. Box Preparation & Fulfillment: Prepare and label boxes for product shipping, ensuring accuracy and readiness, safely and securely pack and seal products using appropriate materials.
2. 2. Product Photography: Take clear, high-quality photographs of products for documentation purposes, Capture 3-4 angles of each product and one image of the product label.
3. 3. Inventory Coordination: in checking and verifying inventory levels before shipment, communicate with IT and logistics teams about any product or order discrepancies.
4. 4. Workstation & Equipment Maintenance: Maintain a clean, organized, and safe packing area at all times, ensure photographic and packing equipment is functional and properly stored.
5. 5. Documentation & Reporting: Log photographic and packaging records in the e-commerce system accurately.
6. 6. Follow all internal protocols for labeling, packing slips, and shipment tracking.

OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

1. 1. Follow departmental policies and standard operating procedures.
2. 2. Conduct oneself in alignment with the values of The Career Academy of the Palm Beaches.
3. 3. Support other IT and e-commerce-related projects as needed.
4. 4. Perform additional tasks as assigned by the Vice President of IT.

Requirements

KNOWLEDGE AND SKILLS:

1. 1. High school diploma or equivalent required; post‑secondary coursework in digital media, logistics, or IT preferred.
2. 2. Prior experience in e‑commerce operations, fulfillment, or warehouse environments preferred.
3. 3. Strong organizational skills and attention to detail.
4. 4. Familiarity with basic photography equipment and lighting setup.
5. 5. Competence in using computers, cloud storage systems, and digital inventory platforms.
6. 6. Ability to work independently and follow structured routines.
7. 7. Strong communication skills and a positive attitude.
8. 8. Ability to stand for extended periods and lift up to 30 lbs.

PHYSICAL REQUIREMENTS:

1. 1. Capable of lifting/carrying 30 lbs.
2. 2. Repetitive motion and physical activity required.
3. 3. Ability to stand and move for long periods.
4. 4. Use of photographic equipment and packing tools required.

TOOLS AND EQUIPMENT USED:

Camera, lighting equipment, packing materials, computer, labeling devices, cloud‑based order platforms, barcode scanners, and standard office software.

Equal Employment Opportunity (EEO) Statement

Gulfstream Goodwill Industries is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable law.

Gulfstream Goodwill Industries is committed to providing reasonable accommodations to qualified individuals with disabilities. Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

If you need a reasonable accommodation during the application or hiring process, please contact: [phone] or [e-mail]