E-Commerce Analyst

W; Milford (CT); Hybrid; USD 85,000 - 125,000; Full time

Job summary

WÜSTHOF, a maker of high-quality chef's knives, seeks an analytical E-commerce Analyst to support forecasting and planning for our growing online business, reporting to the Senior E-commerce Manager.

Based in Milford, CT, this full-time, hybrid role focuses on budgeting, forecasting, inventory planning, and performance reporting across Amazon and Shopify, translating data into actionable insights and collaborating with Digital, Finance and Supply Chain.

Qualifications

• 5+ years of experience in financial planning, inventory planning, merchandise planning, or business analysis.
• Advanced Excel skills and strong analytical capabilities.
• Experience supporting retail, consumer goods, or e-commerce businesses.
• Strong knowledge of Amazon Vendor Central required; experience with Shopify Analytics, GA4, and Klaviyo preferred.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Support annual budgets, forecasts, and long-range financial planning.
• Prepare financial reports, dashboards, and presentations for leadership.
• Analyze business performance, including sales, margins, profitability, inventory, and promotional results.
• Develop sales, demand, and inventory forecasts across e-commerce channels, including Amazon and Shopify.
• Provide SKU-level forecasting, replenishment recommendations, and inventory planning support.
• Monitor e-commerce KPIs and identify opportunities to improve overall sales performance.
• Collaborate with cross-functional teams on product launches, inventory strategies, and business initiatives.
• Manage Amazon monthly financial deductions, including disputes and recovery.

Skills

Financial modeling

Forecasting

Budgeting

Performance analysis

Communication

Problem-solving

Attention to detail

Education

Bachelor's degree in Finance, Economics, Business, Retail Merchandising, or a related field

Tools

Excel

Amazon Vendor Central

Shopify Analytics

GA4

Klaviyo

Job description

This role will focus on the data; forecasting and planning to help grow our online business.

Welcome to WÜSTHOF!

As a manufacturer of high-quality chef's knives, we know, cutting is sharing! Whether it’s cooking a family meal together or sharing a slice of cake, it brings people and families together. That's exactly how we see teamwork. With every day at WÜSTHOF, we want to share our vision, our experience and our success – with you!

WÜSTHOF is seeking a highly analytical and results-driven E-commerce Analyst to support the financial and operational success of our growing digital business. Reporting to the Senior E-commerce Manager, this role is responsible for driving e-commerce planning through sales forecasting, inventory planning, financial analysis, budgeting, and performance reporting.

Working closely with Digital, Finance and Supply Chain, the E-commerce Planner will translate data into actionable business insights that optimize inventory, improve profitability, and support strategic decision-making across all e-commerce channels. The ideal candidate combines strong financial and retail planning expertise with a deep understanding of e-commerce performance metrics and cross-functional collaboration.

This is a full-time, hybrid position based in Milford, CT. Candidates must currently reside within commuting distance to be considered. Relocation assistance is not provided.

Key Responsibilities

Support annual budgets, forecasts, and long-range financial planning.

Prepare financial reports, dashboards, and presentations for leadership.

Analyze business performance, including sales, margins, profitability, inventory, and promotional results.

Develop sales, demand, and inventory forecasts across e-commerce channels, including Amazon and Shopify.

Provide SKU-level forecasting, replenishment recommendations, and inventory planning support.

Monitor e-commerce KPIs and identify opportunities to improve overall sales performance.

Conduct promotional planning analysis and post-event reporting.

Collaborate with cross-functional teams on product launches, inventory strategies, and business initiatives.

Manage Amazon monthly financial deductions, including disputes and recovery.

Qualifications

Bachelor's degree in Finance, Economics, Business, Retail Merchandising, or a related field.

5+ years of experience in financial planning, inventory planning, merchandise planning, or business analysis.

Strong skills in financial modeling, budgeting, forecasting, and performance analysis.

Experience supporting retail, consumer goods, or e-commerce businesses.

Advanced Excel skills and strong analytical capabilities.

Strong knowledge of Amazon Vendor Central required; experience with Shopify Analytics, GA4, and Klaviyo preferred.

Excellent communication, organizational, and problem-solving skills.

Core Competencies

Strong ownership and accountability.

Ability to manage multiple priorities in a fast-paced environment.

Adaptability, attention to detail, and a collaborative mindset.

Ability to turn complex data into actionable business insights.

WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team. We will consider all qualified applicants regardless of age, race, color, religion, gender, gender, gender, gender identity or expression, sexual orientation, national origin, disability, genetics, or veteran status.