E-Billing Specialist

McCarter & English, LLP; Philadelphia (Philadelphia County); On-site; USD 75,000 - 85,000; Full time

Job summary

McCarter & English, LLP is seeking an E-Billing Specialist for their Philadelphia office. This role is critical for assisting with electronic billing processes and requires a candidate with solid experience in e-billing, exceptional customer service skills, and proficiency in relevant software tools. The ideal candidate will manage billing inquiries, ensure compliance with billing procedures, and collaborate with attorneys and clients to facilitate billing accuracy.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

Qualifications

• Minimum 3-5 years’ experience in professional services environment, preferably law firm billing.
• Financial/billing software experience, especially with e-Billing platforms.
• Strong proficiency in MS Excel.

Responsibilities

• Assist e-Billing team with onboarding and billing processes.
• Coordinate special client billing requests with supervisors.
• Maintain accurate financial records and reports.

Skills

Customer Service

Attention to Detail

Communication

Problem Solving

Education

Bachelor's Degree

Tools

MS Office

3E System

eBillingHub

Job description

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McCarter & English, LLP provided pay range

This range is provided by McCarter & English, LLP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

McCarter & English LLP currently seeks an E-Billing Specialist for its Philadelphia, PA office. The salary range for this position will be $75,000 - $85,000 annually, commensurate with experience. A minimum of two years e-billing experience is required. If you have the appropriate experience, we invite you to consider joining our team. Please send you resume and cover letter to the attention of Christine Lydon, Esq., at [e-mail].

As the E-Billing Specialist, you will be responsible for assisting the e-Billing and Rates Manager and e-Billing team with all on-boarding and client electronic billing platform changes. In addition to supporting the internal administrative needs of the Billing and Collections teams, this position will also be responsible for coordinating e-Billing requirements for various partners, secretaries, and their clients. Requirements entail communication of the e-Billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high-level of customer service.

What you do:

• Assist the e-Billing Supervisor and e-Billing team with all electronic on-boarding needs to include, client matter setup and mapping and rate updates/maintenance in the various e-Billing platforms utilized by the firm clients
• Assist e-Billing team with troubleshooting e-Billing-related issues
• Transmit electronic billing (“e-Billing”) via eBilling Hub and various e-Billing sites
• Responsible for recording and maintaining accurate phase, task, and billing codes
• Assist with e-Billing preparation for more sophisticated e-bills and/or on-demand requirements as available (both manual & electronic)
• Have direct contact with billing partners to resolve e-Billing-related issues
• Reprint posted invoices and provide copies, as necessary
• Produce ad hoc reports as requested
• Submit Appeals, Accruals and budgets via e-Billing sites
• Maintaining and adding timekeepers to restricted lists in Time Entry software
• Send weekly reports to the Billing Team for un-submitted invoices and rejected invoices.
• Follow up with Billing Team to ensure submission of invoices
• Prepare invoices for usage of various e-Billing sites

Client/Attorney Requirements

• Coordinate special client billing requests with E-Billing Supervisor
• Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing, Project Management team and the Billing Compliance teams
• Respond in a timely manner to Client Accounting emails and help line calls
• Assist with preparing client and/or attorney analyses as needed
• Research rejected and reduced invoices for resubmission to sites. Sending short paid invoices to A/R team for write offs.
• Maintain client/matter maintenance information in coordination with the Billing Compliance team
• Work collaboratively with collection coordinators on accounts receivable issues
• Interacts with Conflicts Department for new matter openings and record maintenance in coordination with the Billing Compliance team

Who you are:

• A minimum of 3-5 years’ experience working in a professional services environment, law firm billing experience preferred
• Experience with financial/billing software packages and Finance/Accounting organizational operations. 3E system experience preferred
• Experience with electronic billing transmission on a variety of e-Billing platforms, eBillingHub/BillBlast experience preferred
• Ability to adhere and apply billing/ebilling department policies and procedures
• Ability to communicate with all levels of the firm professionally and tactfully
• Ability to provide a high level of customer service in a fast paced environment
• Ability to handle a high-volume of tasks maintaining attention to detail and prioritizing as necessary
• Proficiency in MS Office; strong knowledge of Excel required

McCarter & English, LLP is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Finance, and Administrative

• Industries

  Law Practice

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

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