E-4B Field Service Representative

Boeing Co.; Nebraska; On-site; USD 80,000 - 108,000; Full time

Job summary

Boeing Aerospace Operations is seeking a Senior Field Service Representative to support the E-4B Program at Offutt Air Force Base, Nebraska, with regular travel to San Antonio, Texas. This role requires readiness to deploy domestically and internationally and to relocate if needed.

The position emphasizes extensive E-4B aircraft experience, problem-solving for field issues, and collaboration with Air Force maintenance personnel to ensure mission readiness and customer satisfaction.

Qualifications

• Minimum 7 years of experience working on aircraft systems.
• Minimum 1 year of experience on E-4B aircraft.
• Willing to deploy/travel to domestic and international locations on short notice.
• Willing to relocate domestically or internationally.

Responsibilities

• Support testing and repair of E-4B systems and avionics.
• Improve customer satisfaction through communication with customer contacts.
• Rapidly respond to resolve customer support issues.
• Provide training to Air Force maintainers and field personnel.
• Coordinate data deliverables for program management and contract reporting.
• Assist in identification and procurement of repair parts and troubleshooting.

Skills

Aircraft systems experience

E-4B experience

Travel readiness

Deployment readiness

Tools

Ground/ Peculiar Support Equipment (GSE/PSE)

Job description

E-4B Field Service Representative

Company:

Boeing Aerospace Operations

ApBoeing Global Services (BGS) is seeking a Senior Field Service Representative to support our E-4B Program in Offutt Air Force Base, Nebraska with regular travel to San Antonio, Texas.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

• Significant amount of demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically Electrical Systems and Avionics to support testing and repair of E-4B systems, as well as system components. Note: candidates with equivalent experience will be considered
• Improve customer satisfaction through frequent and open communication with all customer contacts
• Rapidly respond to resolve customer support issues
• Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Air Force maintainers
• Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements
• Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting
• Provide advice and guidance on hard to obtain supply parts and support equipment
• Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system

Basic Qualifications (Required Skills/Experience):

• Minimum7 years of experience working on aircraft systems
• Minimum 1 year of experience in E-4B aircraft
• Must be able to work variable shifts including weekends, holidays, and overtime as needed
• At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.

Preferred Qualifications (Desired Skills/Experience):

Previous experience conducting maintenance training is preferred

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplac** e**:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $79,900 - $108,100plicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Top Secret Clearance Pre-Start and final U.S. Top Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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