Dynamics CRM Lead: Functional Solutions Architect

TecTammina; Santa Clara (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading tech solutions provider in California, seeks a professional with excellent proficiency in Microsoft Dynamics CRM 2011/2013. The ideal candidate will analyze client business needs, perform gap analysis, prepare functional documents, and guide development teams. Responsibilities include functional testing and providing end-user training to ensure high customer satisfaction. This is a full-time position open to GC or US citizens, providing a dynamic work environment focused on CRM solutions.

Qualifications

• Excellent proficiency in Microsoft Dynamics CRM 2011/2013.
• Strong understanding of CRM processes and functionalities.
• Experience in functional analysis and documentation.

Responsibilities

• Analyze client requirements and present functional solutions.
• Prepare functional requirements and design documents.
• Conduct functional testing of the implemented CRM system.

Skills

Microsoft Dynamics CRM 2011/2013

Sales Force Automation

Marketing automation

Service management functionality

Communication skills

Education

Bachelor's degree or higher

Job description

A leading tech solutions provider in California, seeks a professional with excellent proficiency in Microsoft Dynamics CRM 2011/2013. The ideal candidate will analyze client business needs, perform gap analysis, prepare functional documents, and guide development teams. Responsibilities include functional testing and providing end-user training to ensure high customer satisfaction. This is a full-time position open to GC or US citizens, providing a dynamic work environment focused on CRM solutions.