Dynamics 365 ERP Analyst — Integrations & Data Ops (Hybrid)

Shearer's Foods; Massillon (OH); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Shearer's Foods is seeking an ERP Business Analyst in Massillon, OH, with hybrid work and relocation options. You will manage the Dynamics 365 F&SC ecosystem, integrations with Boomi, and data workflows to ensure accurate, timely information across finance, supply chain, and reporting.

The role requires 2–5 years in ERP/integration, strong SQL skills, and the ability to collaborate with users and partners. You will report to the ERP Business Supervisor and contribute to ongoing optimizations.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• 2-5 years of experience in ERP administration, integration support, or a related technical role.
• Demonstrated understanding of core ERP concepts and functionality (e.g., modules, configuration, data entities, and cross-system data flow/integration).
• Working knowledge of APIs, EDI, file-based interfaces (SFTP), and middleware/iPaaS platforms.
• Hands-on experience with SQL for querying, analysing, and validating data across systems.
• Understanding of core business processes such as: Manufacture to Deliver, Procure to Pay, Order to Cash, Plan to Produce, and Record to Report.
• Proven analytical and problem-solving skills, with the ability to methodically troubleshoot technical, integration, or data-related issues.
• Strong attention to detail and accuracy, particularly when working with data, integrations, and system configurations.
• Excellent communication skills for handling support tickets and collaborating with users, technical teams, and external trading partners.
• Ability and willingness to learn new technologies and processes quickly, specifically Dynamics 365 F&S and its integration tooling.

Responsibilities

• Monitor the health and performance of the Dynamics 365 F&SC platform and its integrations daily.
• Investigate, troubleshoot, and resolve failed transactions, interface errors, and data integrity issues across D365 and connected systems.
• Build, configure, and maintain data integrations using D365 data entities, OData, recurring import/export jobs, and middleware mappings.
• Develop and tune data import/export packages validating data accuracy and completeness end to end.
• Configure and modify D365 settings, parameters, number sequences, and workflows based on evolving business needs and approved change requests.
• Write and optimise SQL queries to analyse data, validate integrations, and diagnose discrepancies between source and target systems.
• Collaborate with business users and external trading partners to facilitate User Acceptance Testing (UAT) for integration changes, system patches, and upgrades.
• Assist in maintaining D365 security configurations, including user roles, permissions, and segregation-of-duties controls, under the guidance of the ERP Business Architect.
• Develop and maintain technical documentation for system configurations, integration designs, interface specifications, and troubleshooting runbooks.

Skills

ERP administration

Integration support

SQL for data analysis

Problem solving

Attention to detail

Communication skills

Dynamics 365 F&S knowledge

Learning new technologies

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field

Tools

SQL Server

Microsoft Dynamics 365 F&S

Dell Boomi

Azure Logic Apps

Power BI

Power Platform

Job description

Shearer's Foods is seeking an ERP Business Analyst in Massillon, OH, with hybrid work and relocation options. You will manage the Dynamics 365 F&SC ecosystem, integrations with Boomi, and data workflows to ensure accurate, timely information across finance, supply chain, and reporting.

The role requires 2–5 years in ERP/integration, strong SQL skills, and the ability to collaborate with users and partners. You will report to the ERP Business Supervisor and contribute to ongoing optimizations.