Dynamics 365 CRM Functional Consultant | Drive Solutions

Ethereum Technologies; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Job summary

Ethereum Technologies is seeking an experienced Microsoft Dynamics 365 CRM Functional Consultant to lead end-to-end CRM solutions across Sales, Service, and Marketing.

You will work with business stakeholders and technical teams to gather requirements, configure entities, workflows, Dataverse, Power Apps, and Power Automate, and oversee data migration.

The role emphasizes UAT, documentation, integrations via REST/Web API, and driving CRM process improvements in a fast-paced environment.

Qualifications

• Gathers business requirements and translates them into functional CRM specifications.
• Configures and customizes Dynamics 365 CRM including entities, fields, forms, views, and workflows.
• Manages data migration, data validation, and reconciliation.
• Supports REST API integrations and Azure-based connectors.
• Documents functional specs, user stories, and process designs.
• Coordinates UAT, defines test cases, and tracks defects.
• Partners with stakeholders, developers, and project teams to deliver CRM solutions.

Responsibilities

• Gather requirements and translate them into functional CRM solutions.
• Configure CRM modules: Sales, Customer Service, Marketing.
• Implement security roles and access controls.
• Develop solutions using Dataverse, Power Apps, and Power Automate.
• Assist with data migration, validation, and reconciliation.
• Support REST APIs, Web API, OData integrations and deployments.
• Prepare specs and user stories; coordinate testing and UAT.
• Collaborate with teams to ensure on-time delivery.

Skills

Dynamics 365 CRM

Requirements gathering

CRM configuration

Security roles & access

Dataverse

Power Apps

Power Automate

REST API / Web API

UAT / testing

Stakeholder communication

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Microsoft Dataverse

Power Apps

Power Automate

REST API

Web API

OData

Job description

Ethereum Technologies is seeking an experienced Microsoft Dynamics 365 CRM Functional Consultant to lead end-to-end CRM solutions across Sales, Service, and Marketing.

You will work with business stakeholders and technical teams to gather requirements, configure entities, workflows, Dataverse, Power Apps, and Power Automate, and oversee data migration.

The role emphasizes UAT, documentation, integrations via REST/Web API, and driving CRM process improvements in a fast-paced environment.