Dynamics 365 CRM Engineer — Power Platform & Integrations

Orbus Group; Woodridge (IL); On-site; USD 100,000 - 110,000; Full time

Job summary

Orbus Visual Communications is seeking a CRM Developer for a hands-on, highly impactful role based in our Woodridge, IL office near Chicago. You will administer and customize Dynamics 365 CRM, collaborate with Sales, Customer Service, Graphics and Marketing, and drive integrations using REST APIs, Azure, Power BI, and Power Apps.

The role requires 5+ years of CRM experience, strong techno-functional skills, and the ability to translate business needs into scalable architecture.

Qualifications

• Bachelor's degree in Computer science, Information Technology or a related field.
• 5+ years’ experience as an application lead & developer for Microsoft D365 CRM.
• Must have good techno-functional knowledge.
• Hands-on experience in Development/Support/Implementation projects.
• Demonstrated full-life cycle CRM implementation experience.
• Strong knowledge of Power automate, Power Apps, & module driven apps with custom workflow development & Power BI reporting.
• Experience with data migration and integration mappings.
• Demonstrated experience with Integration platform as a service tool (iPaas) – Celigo or Jitterbit or Mulesoft or Boomi, a plus.
• Demonstrated experience with database query language (eg. MS SQL), and reporting / automation tools (Power BI, Power Automate).

Responsibilities

• Lead solution design, customization/development, configuration and testing for enhancements, automations and new functionality as it relates to Dynamics 365 CRM and other Microsoft ecosystem integrated applications (Azure, Power BI, Power Automate, Power Apps, Dataverse, etc.).
• Manage security roles, user permissions, system updates and workflows.
• Build or modify model-driven apps, canvas apps, and Power Automate flows and Power Apps.
• Integrate D365 CE with third party software’s or ERP’s using REST APIs, Azure functions, Web services and iPaaS solutions.
• Ensure seamless integration, best-in-class performance, and efficient data flow across systems.
• Handle solution deployments and environment migrations or promotions.
• Translate business and technical requirements into an architectural blueprint to achieve business objectives and document all solution architecture design work.
• Partner with third party developers to understand our customizations and own them.
• Identify and implement improvements to enhance application functionality and user experience.
• Assist the business with validating results through testing including integration and user acceptance testing.
• Develop and maintain up-to-date design and technical documentation.
• Responsible for troubleshooting and resolving level 1 and level 2 support in a timely manner via IT help-desk system.
• Work with end users to provide best practices and tips on CRM usage including training, when required.
• Design and generate reports that support better decision-making using Power BI.

Skills

D365 CRM

Power BI

Power Apps

Power Automate

Azure

REST APIs

iPaaS

MS SQL

Education

Bachelor's degree in CS/IT

Tools

Celigo

Jitterbit

Mulesoft

Boomi

Job description

Orbus Visual Communications is seeking a CRM Developer for a hands-on, highly impactful role based in our Woodridge, IL office near Chicago. You will administer and customize Dynamics 365 CRM, collaborate with Sales, Customer Service, Graphics and Marketing, and drive integrations using REST APIs, Azure, Power BI, and Power Apps.

The role requires 5+ years of CRM experience, strong techno-functional skills, and the ability to translate business needs into scalable architecture.