Dynamics 365 CRM Developer & Power Platform Expert

TechDigital Group; McLean (VA); Sur place; USD 80 000 - 120 000; Plein temps

Résumé du poste

An innovative firm is seeking a skilled Dynamics 365 Developer to enhance customer service solutions through customization and integration. This role involves designing business processes, developing automations using Power Apps, and ensuring seamless integration with Azure services. You will have the opportunity to work with cutting-edge technologies and contribute to impactful projects that improve customer experience. If you are passionate about CRM systems and have a strong background in Dynamics 365, this is the perfect opportunity to advance your career in a dynamic and supportive environment.

Qualifications

• Proficient in Dynamics 365 Customer Service customization and integration.
• Experience in designing business processes, plugins, and workflows.
• Strong knowledge in developing automations with Power Apps.

Responsabilités

• Develop and integrate Dynamics 365 Customer Service solutions.
• Design and implement business processes and workflows.
• Provide technical support and participate in design sessions.

Connaissances

CRM Experience

Dynamics 365 Customer Service

Power Apps & Canvas App

Business Processes Implementation

Custom Entities Design

Data Segregation

Power Platform Environments

Agile/Scrum Methodologies

Outils

Microsoft .Net

C#

JSON

jQuery

Power Automate

Azure

Power BI

Azure DevOps

Description du poste

Top 3 Skills:
1. Salesforce LWC, Integration
2. Salesforce FSC
3. Salesforce Experience Cloud

Role Summary:
We are looking for a Senior Salesforce Developer with deep expertise in Financial Services Cloud (FSC) to lead the design, development, and delivery of custom financial solutions. In this role, you will build scalable applications, optimize client and advisor workflows, and integrate external core banking or financial systems.

Key Responsibilities:
• FSC Customization & Architecture: Configure and customize Salesforce Financial Services Cloud data models, including Individual/Household accounts, financial accounts, goals, and life events.
• Custom Development: Write clean, scalable code using Apex (classes, triggers, batch jobs), Lightning Web Components (LWC), and SOQL/SOSL.
• System Integrations: Build and maintain secure integrations with third-party financial systems using REST/SOAP APIs, MuleSoft, or custom web services.
• Process Automation: Streamline complex business operations using declarative tools like Salesforce Flows, approval processes, and custom validation rules.
• Code Quality & Governance: Conduct code reviews, enforce coding and security best practices, and manage deployments using CI/CD pipelines and DevOps tools (e.g., Git, GitHub Actions, Copado, SFDX).
• Stakeholder Collaboration: Partner with Business Analysts, Product Owners, and financial advisors to translate business needs into technical designs.

Required Qualifications & Skills:
• Experience: 5+ years of overall IT experience with 4+ years focused on Salesforce development, including at least 2+ years hands-on implementation and customization of Salesforce Financial Services Cloud (FSC).
• Technical Stack: Advanced proficiency in Apex, LWC, JavaScript, HTML5, CSS3, and SOQL.
• Integration Expertise: Proven record of connecting Salesforce with external enterprise applications via REST/SOAP APIs and middleware.
• Certifications:
o Salesforce Certified Platform Developer I (Required)
o Salesforce Certified Financial Services Cloud Accredited Professional or Platform Developer II (Preferred)
• Education: Bachelor's degree in Computer Science, Information Technology, or a related quantitative field.

Preferred Qualifications:
• Experience in the banking, wealth management, or insurance sector.
• Knowledge of regulatory compliance and data security frameworks relevant to financial data (e.g., SOC2, GDPR, or GLBA).
• Experience with Agile/Scrum delivery methodologies.