Dynamics 365 CRM Developer

Orbus; Woodridge (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Orbus in Woodridge, IL seeks an experienced CRM Developer to administer, customize, and develop Microsoft D365 CE/CRM solutions. The role focuses on system administration, configuration, and technical issue resolution across Sales, CS, and Marketing.

You will design integrations using REST, Azure, and iPaaS, build Power Apps and flows, and deliver Power BI reports. Strong analytical and collaborative skills are required for fast-paced environments.

Qualifications

• Bachelor’s degree in Computer science, IT or related field.
• 5+ years’ experience as an application lead & developer for Microsoft D365 CRM.
• Hands-on development, support and implementation experience.
• Full life-cycle CRM implementation experience.
• Knowledge of Power Automate, Power Apps, and BI reporting.

Responsibilities

• Lead design, customization, configuration and testing for Dynamics 365 CRM enhancements.
• Manage security roles, permissions, updates and workflows.
• Build/modify model-driven and canvas apps; create Power Automate flows.
• Integrate D365 CE with third-party apps using REST APIs and iPaaS.
• Develop reports and dashboards using Power BI; ensure data flow and performance.

Skills

CRM development

D365 CE/CRM

Power Automate

Power Apps

Power BI

SQL

Integration

iPaaS

Education

Bachelor’s degree in Computer Science or IT

Tools

Azure

Dataverse

REST APIs

Job description

Reports To:

Enterprise V.P. of Information Technology

If you want to have a hands‑on highly impactful role, we want you to join our team as CRM Developer. This is a full-time position based in in our office in Woodridge, IL located just outside of Chicago.

Primary Functio

The CRM Developer is a techno functional role responsible for the administration, analysis, customization/development and user support for Microsoft’s D365 CE/CRM. The role will work with all levels of management and process owners (Sales, Customer Service, Graphics & Marketing) to manage strategic and operational aspects of CRM with a focus on system administration & configuration, customization, and technical issue resolution.

Responsibilities and Duties:

• Lead solution design, customization/development, configuration and testing for enhancements, automations and new functionality as it relates to Dynamics 365 CRM and other Microsoft ecosystem integrated applications (Azure, Power BI, Power Automate, Power Apps, Dataverse, etc
• Manage security roles, user permissions, system updates and workflows
• Build or modify model-driven apps, canvas apps, and Power Automate flows and Power Apps
• Integrate D365 CE with third party software’s or ERP’s using REST API’s, Azure functions, Web services and iPaaS solutions
• Ensure seamless integration, best-in-class performance, and efficient data flow across systems.
• Handle solution deployments and environment migrations or promotions.
• Translate business and technical requirements into an architectural blueprint to achieve business objectives and document all solution architecture design work
• Partner with third party developers to understand our customizations and own them
• Identify and implement improvements to enhance application functionality and user experience.
• Assist the business with validating results through testing including integration and user acceptance testing
• Develop and maintain up-to-date design and technical documentation
• Responsible for troubleshooting and resolving level 1 and level 2 support in a timely manner via IT help-desk system
• Work with end users to provide best practices and tips on CRM usage including training, when required
• Design and generate reports that support better decision-making using PowerBI

Qualifications and Required Skills

• Bachelor’s degree in Computer science, Information Technology or a related field.
• 5+ years’ experience as an application lead & developer for Microsoft D365 CRM
• Must have good techno-functional knowledge
• Hands-on experience in Development/Support/Implementation projects
• Demonstrated full-life cycle CRM implementation experience
• Strong knowledge of Power automate, Power Apps, & module driven apps with custom workflow development & Power BI reporting
• Experience with data migration and integration mappings.
• Demonstrated experience with Integration platform as a service tool (iPaaS) – Celigo, Workato, Mulesoft, DataNext, a plus
• Demonstrated experience with SQL and reporting / automation tools like Power BI and Power Automate

Physical Requirements of the Job:

• Office environment; must be able to perform frequent repetitive tasks, and be able to sit or stand at and operate a computer for up to 80% of the day
• Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day

Key Attributes for Success:

• Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment
• High degree of attention to details
• High energy level to learn new skills and be proactive in applying them
• Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities
• Excellent communication skills verbally and in writing.