Dynamic Workshop Operations Coordinator

ZWILLING J.A. Henckels LLC; Village of Pleasantville (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

ZWILLING J.A. Henckels LLC seeks a Workshop Operations Administrator in Pleasantville, NY. This full-time, on-site role supports daily administrative, financial, and operational tasks for the sharpening operation, including invoicing, inventory, and route planning.

You will work with the workshop team, drivers, sales, and Finance to ensure smooth customer service and operations. Responsibilities include organizing customer orders, aiding route planning, inventory upkeep, payment reconciliation,

Qualifications

• High School Diploma, GED, or equivalent.
• Must be able to regularly lift 25lbs and occasionally lift to 50lbs.

Responsibilities

• Set up and update customer accounts and routes.
• Build and schedule new customer orders on correct pickup racks.
• Communicate delivery timing, missed services, payment questions, and account needs.
• Escalate customer concerns to the appropriate supervisor.

Education

High School Diploma, GED or equivalent

Tools

Salesforce

Job description

ZWILLING J.A. Henckels LLC seeks a Workshop Operations Administrator in Pleasantville, NY. This full-time, on-site role supports daily administrative, financial, and operational tasks for the sharpening operation, including invoicing, inventory, and route planning.

You will work with the workshop team, drivers, sales, and Finance to ensure smooth customer service and operations. Responsibilities include organizing customer orders, aiding route planning, inventory upkeep, payment reconciliation,