Dynamic Universal Banker: Customer Relations & Teller

Citizens-National-Bank-of-Mississippi; Flowood (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Citizens-National-Bank-of-Mississippi is seeking a Universal Banker (UB) in Flowood, MS. The role focuses on exceptional customer service, sales, and relationship building, while performing teller duties and following the bank’s sales process.

You will process a range of transactions, safeguard cash, and assist customers with accounts, using CRM software to manage client relationships and referrals. This position emphasizes teamwork within the branch and meeting branch goals.

Qualifications

• High school graduate or GED.
• Strong interpersonal verbal and written communication skills.
• Working knowledge of computer software.
• Team-oriented with good judgement, tact, and time management.

Responsibilities

• Process transactions including deposits, withdrawals, transfers, loan payments, and checks.
• Safeguard assets by accurately handling cash and following policies.
• Assist with vault/ATM duties and daily reports.
• Use CRM software to document financial information and refer opportunities.
• Assist customers with account needs and related matters (open/close accounts, stop payments).

Skills

Interpersonal communication

Customer service

Computer literacy

Teamwork

Education

High School diploma or GED

2+ years related experience

Tools

CRM software

Job description

Citizens-National-Bank-of-Mississippi is seeking a Universal Banker (UB) in Flowood, MS. The role focuses on exceptional customer service, sales, and relationship building, while performing teller duties and following the bank’s sales process.

You will process a range of transactions, safeguard cash, and assist customers with accounts, using CRM software to manage client relationships and referrals. This position emphasizes teamwork within the branch and meeting branch goals.