Dynamic Table Games Dealer – Guest-Focused Pro

Osage Casino Tulsa; Tulsa (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

Osage Casino Tulsa seeks a friendly, reliable gaming dealer to manage card games and provide exceptional guest service on a busy casino floor. You will maintain game integrity, assist players, and keep table appearance clean while adhering to all regulatory requirements.

Role requires 18+, 6 months experience, and the ability to pass a drug screen and obtain the Osage Gaming license. Local driving license and US work eligibility are essential.

Qualifications

• Must be at least 18 years of age.
• 6 months of previous work experience.
• Craps experience preferred.
• Gaming, Hospitality or Customer Service industry preferred.
• Must pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license.
• Required to maintain a valid Driver’s License.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

Responsibilities

• Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
• Ensures maximum guest satisfaction by exhibiting efficiency in dealing the assigned game, displaying a friendly and outgoing personality.
• Provides directions, assistance, and/or information as may be required to ensure guest satisfaction.
• Deals a variety of card games consistently and accurately.
• Maintains the security and integrity of assigned games at all times.
• Participates in special casino promotions and creates excitement for those playing.
• Ensures appearance of table and gaming supplies are maintained in a clean and functional manner.
• Notifies supervisor of any irregularities in guest play.
• Contacts the reporting senior who may be able to solve game disputes.
• Uses all available resources to complete essential duties and responsibilities.
• Constantly looks for service opportunities.
• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.

Job description

Osage Casino Tulsa seeks a friendly, reliable gaming dealer to manage card games and provide exceptional guest service on a busy casino floor. You will maintain game integrity, assist players, and keep table appearance clean while adhering to all regulatory requirements.

Role requires 18+, 6 months experience, and the ability to pass a drug screen and obtain the Osage Gaming license. Local driving license and US work eligibility are essential.