Dynamic Server - Upsell, Delight Guests, Grow Your Career

RREMC Restaurants, Llc; Gurnee (IL); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Denny's in Gurnee, IL is hiring a server to warmly welcome guests and deliver attentive service throughout their visit. You will take orders, communicate clearly with the kitchen, and ensure timely delivery of meals and drinks.

Applicants should have experience in server roles or customer service, strong communication, and the ability to multitask in a fast-paced setting. Flexible availability for nights, weekends, and holidays is preferred.

Qualifications

• Experience as a Server, Waiter, Waitress, FOH Staff, or in customer service preferred.
• Strong communication skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Confidence in upselling, menu recommendations, and guest engagement.
• Basic math and cash-handling skills.
• Must be 18+.
• Flexible availability — nights, weekends, holidays.

Responsibilities

• Welcome guests and provide attentive service throughout their visit
• Take orders accurately and relay them clearly to the kitchen
• Deliver food and beverages promptly and correctly
• Use upselling skills to recommend specials, combos, and popular menu items
• Ask guiding questions to help guests make selections (e.g., “Would you like to add a side or are you ready for dessert?”)
• Offer confident menu recommendations based on guest preferences
• Invite guests to join the Denny’s Rewards Program, explaining benefits
• Process payments efficiently (cash, card, digital)
• Work collaboratively with FOH and BOH team members to ensure smooth service

Skills

Server experience

Communication skills

Multitasking

Cash handling

Upselling

18+ eligibility

Customer service

Job description

Denny's in Gurnee, IL is hiring a server to warmly welcome guests and deliver attentive service throughout their visit. You will take orders, communicate clearly with the kitchen, and ensure timely delivery of meals and drinks.

Applicants should have experience in server roles or customer service, strong communication, and the ability to multitask in a fast-paced setting. Flexible availability for nights, weekends, and holidays is preferred.