Dynamic Retail Sales & Customer Experience Specialist

KIRKLAND; Westwood (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland’s Home in Westwood, GA is seeking a Sales Associate to deliver an exceptional shopping experience using our customer service model and supporting daily operations and merchandising.

You will actively engage customers, promote loyalty programs and promotions, assist with stocking, pricing, and floor sets, and work with the team to achieve store goals while maintaining a welcoming environment.

Qualifications

• Energetic and results‑driven.
• Strong written and verbal communication.
• Able to work weekends, holidays, and evenings.
• Ability to read and interpret directives.
• Flexible schedule to meet store needs.
• Able to work independently as well as part of a team.
• Able to stand for long periods and move merchandise.

Responsibilities

• Provides exceptional customer service in-store and online shopping experiences.
• Actively engages with customers, modeling selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions, and merchandise.
• Assists in merchandising, pricing, stock levels, and floorsets.
• Supports branding by maintaining respectful conduct with customers and coworkers.
• Helps achieve goals related to company initiatives and programs.
• Assists in receiving merchandise safely and efficiently.
• Maintains organized sales floor and stockroom.
• Operates POS systems and handheld devices.

Skills

Customer service

Sales skills

Communication

Flexible schedule

Teamwork

Cashiering

Job description

Kirkland’s Home in Westwood, GA is seeking a Sales Associate to deliver an exceptional shopping experience using our customer service model and supporting daily operations and merchandising.

You will actively engage customers, promote loyalty programs and promotions, assist with stocking, pricing, and floor sets, and work with the team to achieve store goals while maintaining a welcoming environment.