Dynamic Retail Sales & Customer Experience Pro

The Brand House Collective; Madison (MS); On-site; USD 24,000 - 36,000; Full time

Job summary

Kirkland's Home in Madison, MS is seeking a Sales Associate to provide an exceptional shopping experience, assist with operations and merchandising under management direction. The role includes selling, cashiering, replenishing, setting floorsets and maintaining presentation while upholding brand standards.

You will engage with customers, support loyalty programs, and contribute to achieving store goals with a friendly, professional attitude.

Qualifications

• Energetic, people and results oriented.
• Ability to communicate effectively.
• Ability to work weekends, holidays and evenings.
• Ability to work a flexible schedule.
• Ability to work independently as well as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Communication skills

Teamwork

Flexible schedule

Sales oriented

Job description

Kirkland's Home in Madison, MS is seeking a Sales Associate to provide an exceptional shopping experience, assist with operations and merchandising under management direction. The role includes selling, cashiering, replenishing, setting floorsets and maintaining presentation while upholding brand standards.

You will engage with customers, support loyalty programs, and contribute to achieving store goals with a friendly, professional attitude.