Dynamic Retail Associate - Customer Experience

Ross Stores; Eureka (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Ross Stores in Eureka, CA is seeking a Retail Associate to help ensure a positive shopping experience. The role involves greeting customers, restocking and merchandising, and following store standards to keep the sales floor clean and safe.

You'll assist customers, use registers, and support daily store operations in a fast-paced environment. Prior retail exposure helps; strong communication and math skills are valued. Ross Stores is committed to diversity and opportunity.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and replenishes supplies to maintain store standards.
• Maintains a professional appearance and adheres to the Company’s dress code at all times.
• Follows MOS policies and preserves merchandise integrity.

Skills

Communication

Math skills

Job description

Ross Stores in Eureka, CA is seeking a Retail Associate to help ensure a positive shopping experience. The role involves greeting customers, restocking and merchandising, and following store standards to keep the sales floor clean and safe.

You'll assist customers, use registers, and support daily store operations in a fast-paced environment. Prior retail exposure helps; strong communication and math skills are valued. Ross Stores is committed to diversity and opportunity.