Dynamic Restaurant Server — Greet, Serve, Upsell

WKS Restaurant Group; Caldwell (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant group in Caldwell, Idaho, seeks a friendly and efficient server to greet customers and manage food and beverage orders. Responsibilities include serving, clearing tables, and handling customer complaints while ensuring a pleasant dining experience. Preferred candidates will have at least one year of experience in a high-volume restaurant, must be reliable and a team player. Join us for a dynamic work environment with opportunities for growth.

Qualifications

• Ability to observe and differentiate between monetary denominations.
• Able to ensure product is prepared and presented according to standards.
• Minimum of 1 year experience in a high volume restaurant preferred.

Responsibilities

• Greets customers and serves food and beverages.
• Records orders and ensures prompt service.
• Clears tables and assists other service personnel.

Skills

Customer service skills

Ability to communicate

Team player

Flexible and reliable

Job description

OVERVIEW OF POSITION:

Greets customers and serves food and beverage orders in a friendly and efficient manner.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (I.e. follows the complete service cycle).
• Prepares appetizers, desserts and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.

Accountabilities

• Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing standards.

Qualification Standards

• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure product is prepared and presented in accordance with company requirements.
• Ability to communicate with guests.
• Flexible and reliable
• Team player.
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1 year experience in a high volume restaurant preferred.