Dynamic Restaurant Runner - Fast-Paced Service & Benefits

Harri; Chicago (IL); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Crying Tiger in River North, Chicago, IL is seeking Runners to join our team. Runners are responsible for continual setup and prompt delivery of food to guests when the kitchen completes orders, and for maintaining the highest quality in presentation.

This role offers varied hours including weekends, opportunities to move up within a lively Southeast Asian concept from a James Beard Award Finalist chef, and a chance to work with a world-class beverage program.

Responsibilities

• Promptly deliver food to the correct guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
• Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
• Communicate any food concerns to the Coordinator
• Communicate and follow up on any guest request or concern
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player

Job description

Crying Tiger in River North, Chicago, IL is seeking Runners to join our team. Runners are responsible for continual setup and prompt delivery of food to guests when the kitchen completes orders, and for maintaining the highest quality in presentation.

This role offers varied hours including weekends, opportunities to move up within a lively Southeast Asian concept from a James Beard Award Finalist chef, and a chance to work with a world-class beverage program.