Dynamic Restaurant & Buffet Team Leader

Mount Airy Casino Resort; Mount Pocono (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Mount Airy Casino Resort is seeking a Restaurant Outlet Manager to oversee daily operations at the Mount Pocono dining outlet. You will lead the team, ensure service standards, and coordinate events while aligning with internal controls and policies.

The role requires developing employees, scheduling effectively, managing payroll, and maintaining a safe, high-quality guest experience with strong communication across departments.

Qualifications

• Minimum: Basic reading, writing and math skills.
• Six months of food supervision experience.

Responsibilities

• Creates and maintains a fun, entertaining and high-quality dining environment with flawless service delivery.
• Says role as a leader for staff, fostering teamwork, morale and open communication.
• Coaches and develops employees with consistent expectations and approachability.
• Directs scheduling and assignment of stations within the dining outlet to optimize operations.
• Oversees payroll, daily check control, and forecasting; maintains accurate records.
• Ensures adherence to health and safety standards and policy compliance.
• Achieves 100% guest satisfaction through attention to detail and guest relations.

Skills

Leadership

Communication

Team supervision

Job description

Mount Airy Casino Resort is seeking a Restaurant Outlet Manager to oversee daily operations at the Mount Pocono dining outlet. You will lead the team, ensure service standards, and coordinate events while aligning with internal controls and policies.

The role requires developing employees, scheduling effectively, managing payroll, and maintaining a safe, high-quality guest experience with strong communication across departments.