Dynamic Part-Time Sales Associate | Customer Champion

Five Below; Wylie (TX); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Sales Associates who will be at the heart of the action, delivering outstanding customer service while driving sales. You’ll greet customers, answer questions, and guide them to merchandise with friendly, efficient help at the register.

We value detailed product knowledge, a proactive attitude, and the ability to stay stocked and organized on the sales floor. This role supports team goals in a fast-paced retail environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule, including evenings and weekends.
• Comfortable with or willing to learn technology such as cash registers and handheld devices.
• Good communicator with the ability to engage customers.
• Able to handle customer interactions courteously and professionally.
• Basic information-gathering skills to solve problems.
• Willingness to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Sales skills

Technology literacy

Tools

Cash register

Hand-held devices

Job description

Five Below is seeking part-time Sales Associates who will be at the heart of the action, delivering outstanding customer service while driving sales. You’ll greet customers, answer questions, and guide them to merchandise with friendly, efficient help at the register.

We value detailed product knowledge, a proactive attitude, and the ability to stay stocked and organized on the sales floor. This role supports team goals in a fast-paced retail environment.