Dynamic Outdoor Gear Retail Associate

Columbia Sportswear Company; Sevierville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Wellness time off

EAP (mental health services)

Advancement opportunities

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences and act as a brand ambassador. You will engage customers, answer questions, and help with product recommendations while supporting store standards and team collaboration.

The role emphasizes problem-solving, sales abilities, and teamwork in a dynamic retail environment, with flexible schedules and strong focus on customer satisfaction.

Qualifications

• No specific education required (HS Diploma or GED preferred)
• 2 years of experience or less in a similar role
• Ability to operate Inventory and POS systems, and related retail software tools
• 16 years of age or older
• Employees must be age 18 and have worked 1,000 hours

Responsibilities

• Provide exceptional customer service by assisting customers with product questions and needs.
• Demonstrate and explain merchandise; offer suitable product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Process cash register transactions accurately (sales, returns, exchanges, loyalty program).
• Contribute to store profitability through efficient product flow and inventory handling.

Skills

Customer service

Sales skills

Problem solving

Teamwork

Education

High School Diploma or GED preferred

Tools

POS systems

Inventory software

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences and act as a brand ambassador. You will engage customers, answer questions, and help with product recommendations while supporting store standards and team collaboration.

The role emphasizes problem-solving, sales abilities, and teamwork in a dynamic retail environment, with flexible schedules and strong focus on customer satisfaction.