Dynamic Loan Solutions Specialist

OneMain Financial Group; Town of Grand Island (NY); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Résumé du poste

OneMain Financial Group is seeking Loan Sales Specialists who empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In a competitive environment, team members grow professionally and advance through robust training programs and opportunities to lead branches.

The Target base salary range is $18.00-$22.00 per hour, with eligibility for a performance-based incentive program.

Qualifications

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.

Responsabilités

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Connaissances

Sales experience

Customer service experience

Formation

High School Diploma or GED

Description du poste

OneMain Financial Group is seeking Loan Sales Specialists who empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In a competitive environment, team members grow professionally and advance through robust training programs and opportunities to lead branches.

The Target base salary range is $18.00-$22.00 per hour, with eligibility for a performance-based incentive program.