Dynamic Leasing & Resident Relations Specialist

BI-STATE MANAGEMENT LLC; Jeffersonville (IN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K plan

Paid holidays

Paid vacation

Apartment discount

Bonuses

Team environment

Advancement opportunities

Job summary

BI-STATE MANAGEMENT LLC is seeking an Apartment Leasing Agent to be the face of our community, handling leasing, administration, and resident relations. You will greet prospects, qualify leads, process applications, and present features to meet residents’ needs.

The role requires strong communication, good organizational skills, and the ability to work a flexible schedule, including evenings and weekends. You will support renewals, coordinate move-ins, and contribute to a positive, professional

Qualifications

• Fair Housing Certification; willingness to obtain.
• Strong oral and written communication skills.
• Proficient with Microsoft Office and RealPage software.
• Flexible schedule including evenings and weekends.
• Positive attitude and professional appearance.
• Ability to diffuse and resolve customer concerns.

Responsibilities

• Greet and qualify prospects; record visits on reports.
• Process applications, credit checks, and deposits; update availability.
• Orient new residents and ensure move-in ready conditions.
• Monitor renewals, notices, and tenant communications.
• Assist marketing by promoting community features and events.
• Maintain resident files and perform regular unit inspections.

Skills

Communication

Customer service

Sales skills

Multitasking

Interpersonal skills

Tools

RealPage

Microsoft Office

CRM software

Job description

BI-STATE MANAGEMENT LLC is seeking an Apartment Leasing Agent to be the face of our community, handling leasing, administration, and resident relations. You will greet prospects, qualify leads, process applications, and present features to meet residents’ needs.

The role requires strong communication, good organizational skills, and the ability to work a flexible schedule, including evenings and weekends. You will support renewals, coordinate move-ins, and contribute to a positive, professional