Dynamic Leasing & Resident Experience Specialist

APG; Punta Gorda (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

Employer paid life insurance

Long-term disability insurance

PTO

Holiday pay

Commissions

Job summary

APG is a trusted property management company delivering exceptional living experiences across its residential communities. This position is usually the first impression to the customer entering an APG property and requires a professional, friendly, and helpful demeanor to lease units and address resident needs.

Greet prospects, perform sales presentations, document traffic, support renewal programs, and assist in marketing and reporting.

Qualifications

• High school diploma or equivalent.
• Must be people-oriented, self-motivated, exhibit a positive personality, and be sales-motivated.
• Previous experience in a service/sales-related industry is preferred.
• Must have detailed knowledge of local, state, and federal laws governing tenant/landlord relations and market product knowledge.

Responsibilities

• Leasing units to maintain optimum occupancy and renewals.
• Greet prospects and residents with professionalism; conduct property sales presentations in person and by phone.
• Document traffic from calls and walk-ins to monitor marketing and follow up with prospects.
• Demonstrate high standards of customer relations and support the Resident Renewal program.
• Maintain office, model, and show unit appearance; perform daily inspections and touch-ups.
• Contribute to marketing and leasing reports; assist in advertising programs and market surveys; prepare monthly community newsletters.
• Stay involved in market research using internal reports and tools; cross-train across APG operations.
• Take service requests and maintain knowledge of maintenance procedures.
• Assist in inspections of ready units and support weekend work; perform duties as requested by Management.

Skills

Sales skills

Customer service

People-oriented

Self-motivated

Communication

Education

High school diploma or equivalent

Job description

APG is a trusted property management company delivering exceptional living experiences across its residential communities. This position is usually the first impression to the customer entering an APG property and requires a professional, friendly, and helpful demeanor to lease units and address resident needs.

Greet prospects, perform sales presentations, document traffic, support renewal programs, and assist in marketing and reporting.