Dynamic Lead Lift Operations Supervisor

Boyne Resorts; Harbor Springs (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Free Golf and Ski Passes

Downhill Mountain Bike Park Pass

Dining Discounts

Resort Discounts

Free Water Park Passes

Lodging Discounts

Tuition Reimbursement

Housing Availability

Health Insurance

AllyHealth

Job summary

The Highlands at Harbor Springs is seeking a Lift Operations Supervisor to lead the daily operations of the Lift Operations Department, guiding Lead Lift Operators and Lift Operators across multiple lift areas.

This hands-on leadership role requires strong communication, sound judgment, and the ability to work in a fast-paced outdoor environment, with duties including staffing, safety, guest service, and operations. You may act as Manager on Duty when needed.

Qualifications

• High School Diploma/GED.
• At least 1 year of leadership or relevant experience.
• Lift operations, ski resort, outdoor recreation, or hospitality experience preferred.
• Valid driver's license.
• Able to work in outdoor winter conditions.

Responsibilities

• Oversee daily operation of multiple lifts and direct operators.
• Assist with staffing plans based on weather and guest volume.
• Hire, onboard, train, and develop lift operations staff.
• Ensure safety standards and resort procedures are followed.
• Escalate guest issues as needed.
• Step into operator duties to support daily operations.
• Review lift logs and reports for accuracy.
• Coordinate with maintenance, patrol, and management on equipment and safety.

Skills

Leadership

Staffing

Safety

Guest service

Communication

Decision making

Education

High School Diploma/GED

Job description

The Highlands at Harbor Springs is seeking a Lift Operations Supervisor to lead the daily operations of the Lift Operations Department, guiding Lead Lift Operators and Lift Operators across multiple lift areas.

This hands-on leadership role requires strong communication, sound judgment, and the ability to work in a fast-paced outdoor environment, with duties including staffing, safety, guest service, and operations. You may act as Manager on Duty when needed.