Dynamic Homecare Scheduler & Office Support (CNA/PCA)

Hope Private In-Home Care LLC; Covington (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

Hope Private In-Home Care LLC in Snellville, GA is seeking a Homecare Scheduler with CNA/Office Support experience to coordinate Caregivers using AXIS CARE in the main office. This role requires reliable scheduling, onboarding support, and interaction with clients and families.

Responsibilities include interviewing and hiring Caregivers, updating certifications, maintaining documents for HIPAA compliance, handling payroll reports, and providing care under nursing staff direction.

Qualifications

• Must be a CNA, PCA, or PCT.
• Minimum of 2 years previous experience as in Nursing Aide, Patient Care, or other related Home Health fields.
• Ability to build rapport with patients, Client family members, Caregivers, and staff.
• Demonstrate a compassionate and caring demeanor and able to multi-task.

Responsibilities

• Schedule, Interview and hire Caregivers. Assist with Onboarding of new Caregivers.
• Call Caregivers to update Certifications (CPR, TB Test, CNA/PCA/LVN, etc.).
• File all documents for Clients and Caregivers as required to comply with State and Federal regulations (eg. HIPPA) and maintain confidentiality.
• Review Applications and responses to Job Postings from Indeed, Zip Recruiter, etc.
• Perform on-call assignments after normal operating hours as needed.
• Provide patient care under the direction of the Nursing staff.
• Answer phone calls and leave or return messages professionally.
• Follow up with Case Managers and Family members.
• Assist with and print Payroll reports bi-weekly.
• Assist with On-Call after office hours.
• Maintain a clean and organized Work/Office environment.
• Assist the Administrator in performing other duties as assigned or needed.

Skills

Rapport with patients

Multi-tasking

Compassionate care

Education

CNA/PCA/PCT certification

Tools

AXIS CARE

Job description

Hope Private In-Home Care LLC in Snellville, GA is seeking a Homecare Scheduler with CNA/Office Support experience to coordinate Caregivers using AXIS CARE in the main office. This role requires reliable scheduling, onboarding support, and interaction with clients and families.

Responsibilities include interviewing and hiring Caregivers, updating certifications, maintaining documents for HIPAA compliance, handling payroll reports, and providing care under nursing staff direction.