Dynamic Food Server & Guest Experience Pro

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Medical and Dental benefits

Vision benefits

401(k) with matching

Discounted room rates

Parental Leave

Daily Pay option

Free parking

Job summary

Courtland Grand Hotel in Atlanta seeks a friendly and professional server to provide exceptional guest service and ensure accurate order delivery. You will handle POS transactions, promote menu items, and support beverage service while maintaining standards.

Ideal candidates bring basic F&B knowledge, strong communication, and the ability to lift trays and work with a team in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits.

Qualifications

• Maintain a professional appearance and manner at all times.
• Strong teamwork and willingness to help colleagues.
• Basic knowledge of food and beverage prep, service standards and etiquette.
• Knowledge of table settings, service ware and menu items.
• Able to remember and promote menu items to guests.
• Able to lift and carry trays up to 30 lbs. throughout shift.
• Operate beverage and toast equipment as needed.
• Able to use a POS system and learn procedures.
• Clear verbal and written communication; adapt to audiences.
• Adapt communication style to supervisors, coworkers, public, etc.

Responsibilities

• Check station before, during and after shift for setup and cleanliness.
• Greet guests and inform them about specials and promotions.
• Record guest orders, confirm accuracy, and input into POS.
• Deliver orders to tables with accuracy and appropriate condiments.
• Abide by state and corporate alcohol-service requirements.
• Replenish beverages and check guest satisfaction.
• Suggest and serve desserts or specialty coffees on request.
• Close out checks using POS and present them promptly.

Skills

Professional appearance

Team player

Food & beverage knowledge

Table settings knowledge

Menu knowledge

Tray handling (up to 30lbs)

Beverage equipment operation

POS literacy

Communication skills

Adaptable communication style

Tools

POS system

Job description

Courtland Grand Hotel in Atlanta seeks a friendly and professional server to provide exceptional guest service and ensure accurate order delivery. You will handle POS transactions, promote menu items, and support beverage service while maintaining standards.

Ideal candidates bring basic F&B knowledge, strong communication, and the ability to lift trays and work with a team in a fast-paced environment. This is a full-time, on-site role with comprehensive benefits.