Dynamic Flooring Installations Coordinator - Company Vehicle

Floor Coverings International of Cape Cod; Pocasset (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Company car

Job summary

Floor Coverings International of Cape Cod is seeking a Production Coordinator to oversee flooring installations from sales to completion. You will ensure on-time, on-budget delivery and a high-quality customer experience by coordinating with sales, installers, and the franchise owner.

You will manage product orders, scheduling, and daily progress updates, while resolving issues and maintaining profitability.

Qualifications

• Must demonstrate strong leadership and supervisory abilities.
• Ability to work independently without direct supervision.
• Capacity to stay organized while coordinating multiple sites.
• Proven problem-solving skills with proactive approach.
• Good decision-making and professional presentation.

Responsibilities

• Meet with sales staff weekly to discuss sales, orders and customer expectations.
• Order all products needed for jobs and track deliveries.
• Schedule jobs to align with customer and installer availability.
• Provide ongoing installation updates to customers and clarify work to be done.
• Communicate job progress daily to stakeholders.
• Obtain written changes for contracted work and confirm scope and compensation with installers.
• Ensure installation aligns with contracted sales and timelines.
• Walk customers through the completed job and collect final payment.
• Manage each job to hit profitability targets.
• Complete job costing reports within 24 hours of installation.
• Seek installers offering better value and service for customers.
• Resolve conflicts and complaints promptly.
• Keep showroom and office neat and presentable.
• Be available for home shows and training seminars.

Skills

Leadership

Independence

Organization

Problem solving

Decision making

Professional image

Job description

Floor Coverings International of Cape Cod is seeking a Production Coordinator to oversee flooring installations from sales to completion. You will ensure on-time, on-budget delivery and a high-quality customer experience by coordinating with sales, installers, and the franchise owner.

You will manage product orders, scheduling, and daily progress updates, while resolving issues and maintaining profitability.