Dynamic Floating Teller – Customer Service & Cash Handling

Paylocity; City of Albany (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Bank of Greene County is seeking a Floating Teller to accurately process routine teller transactions and promote the bank’s products and services. The role is based in Albany-area branches, requiring cash handling, customer service, and strong interpersonal and computer skills.

Training is provided, with opportunities to grow within the Branch team as you assist customers and support branch operations.

Qualifications

• High school diploma or equivalent
• One year cash handling experience
• One year customer service experience
• Good interpersonal, communication and computer skills

Responsibilities

• Accept cash and checks for deposit and check accuracy of deposit slip
• Identify customers, validate and cash checks
• Process cash withdrawals
• Receive and verify loan payments
• Perform services for customers such as ordering checks and bank cards
• Perform specialized tasks such as preparing official checks and money orders
• Record all transactions promptly, accurately and in compliance with bank procedures
• Answer inquiries regarding checking and savings accounts, as well as other bank related products
• Seek to resolve issues and problems with customers’ accounts
• Explain and promote bank products and services to customers
• Identify referral opportunities and make relevant referrals
• Perform end of day balancing of cash and checks in teller cashbox
• Maintain the highest level of confidentiality with all information obtained
• Ensure compliance with all internal controls and established bank policies and procedures
• Adhere to branch safety and security practices and procedures
• Participate in training programs to maintain and acquire additional knowledge and skills

Skills

Cash handling

Customer service

Interpersonal skills

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Bank of Greene County is seeking a Floating Teller to accurately process routine teller transactions and promote the bank’s products and services. The role is based in Albany-area branches, requiring cash handling, customer service, and strong interpersonal and computer skills.

Training is provided, with opportunities to grow within the Branch team as you assist customers and support branch operations.