Dynamic Electrical Dispatch Scheduler

EmergencyMD; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Up to 2 weeks PTO

401(k) with company match

8 paid holidays

Company uniforms

Company vehicle if applicable

Job summary

CMC Electric, LLC in Clayton, NC is hiring a full-time Dispatcher / Scheduler to maintain service technicians' daily schedules and dispatch them as service calls are completed. The role emphasizes strong communication, organization, and a commitment to reliable customer service.

You will manage the on-call schedule, update the customer database, and coordinate parts and returns. The company offers competitive pay, health insurance, PTO, a 401(k) with match, and uniforms, with a potential vehicle

Qualifications

• Experience with dispatching in the trade industry.
• Experience with managing multiple field technicians' schedules.

Responsibilities

• Maintain daily schedules and dispatch technicians as calls are completed.
• Manage on-call schedule and update customer database.
• Record project results with technicians and schedule return trips for parts.
• Provide clear, professional communication to customers and colleagues.

Skills

Dispatching experience

Managing schedules

Tools

Service Titan

Job description

CMC Electric, LLC in Clayton, NC is hiring a full-time Dispatcher / Scheduler to maintain service technicians' daily schedules and dispatch them as service calls are completed. The role emphasizes strong communication, organization, and a commitment to reliable customer service.

You will manage the on-call schedule, update the customer database, and coordinate parts and returns. The company offers competitive pay, health insurance, PTO, a 401(k) with match, and uniforms, with a potential vehicle